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Customer Support Specialist
Customer Support SpecialistGE Vernova • Lagos, Lagos, Nigeria
Customer Support Specialist

Customer Support Specialist

GE Vernova • Lagos, Lagos, Nigeria
30+ days ago
Job description

Job Description Summary

What Impact Youll Make :

Administrative and Executive Support. Impacts quality of own work and the work of others on the team. Executes standard operational / technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task / duties based on changing work situations.

Job Description

What youll do :

  • Office and administrative assistance to teams or individuals. Should not include calendar management and other personal support agenda.
  • Broadening knowledge of own technical discipline to execute policy / strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
  • Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
  • May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions / parameters.
  • A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

What youll bring :

  • Background in Engineering or analytical degree is a requirement.
  • This role requires basic experience in the Project Management & Administrative Support.
  • 1 years experience in Customer Support Management in Marine and Offshore Projects.
  • What will make you stand out :

  • Strong inter-personal skills with a working knowledge of the Marine & Offshore business in both SSA and other Global regions; focusing on local requirements as well.
  • Strong oral and written communication skills. Ability to document plan market and execute programs.
  • Proficiency in Microsoft office packages particularly excel PowerPoint and word.
  • Additional Information

    Relocation Assistance Provided : No

    Required Experience :

    IC

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Support Specialist • Lagos, Lagos, Nigeria

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