Cluster Head, North Central & Northwest

To implement enable scale entrench and commercialise the Enterprise Direct value propositions in country in collaboration with all Segments Sectors Client Solutions Engineering Innovation teams and country stakeholders through the client engagement platforms Lead a team of Business Bankers in a cluster to manage tier 2 customers by carrying out the following : Onboarding new enterprise banking Customers Proactive relationship management engagement Dormant accounts reactivation Cross sell the banks products and services to existing customers. Handling of customers complaint Improve customer experience and grow the banks share of wallet by proactively engaging the customer via telephone / email / web chat for more pocket share.

Qualifications :

Type of Qualification : First Degree

Field of Study : Business Commerce or related field

Experience Required

Enterprise Direct Propositions

Business & Commercial Banking

10 years and Above (currently in a leadership capacity)

Extensive experience in SME / Business Banking market development the design and development of client value propositions per sector; identifying key drivers of income and cost lines. Experience in successfully growing the client base managing and growing a balance sheet and income statement

• . Experience with products and processes across multiple sectors and platforms within Enterprise / SME .

Additional Information :

Behavioural Competencies :

Technical Competencies :

Remote Work : No

Employment Type : Full-time

Key Skills

Business Development,Company Policies,Customer Service,Financial Performance,Revenue Growth,Oversight,Regional Sales,Account Management,Project Management,Product Line,Ensure Compliance,Human Resources,Procedures,Sales Goals,Direct Reports

Experience : years

Vacancy : 1