Retail Sales Executive - Ebonyi

Job Summary

Contract Type:

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Requirements

Education:

• Degree in Business Administration or related qualification including certifications.
  
• Minimum of 2 years sales related work experience.
  

Skillls

• Excellent interpersonal skills
  
• Written andcommunication skills.
  
• Demonstrable evidence of creative initiatives.
  

Responsibilities

• Ensure that receipt is issued for all and every item purchased (no exception).
  
• Recommend accessories/device enhancement for items purchased tocustomers.
  
• Attend to customer's difficulty and issues in making payments;
  
• Process refunds and sales return for customers.
  
• Daily reconciliation of transactions and Stock.
  
• Work closely with the branch Supervisor, to ensure steady supply of required stock/ item;
  
• Maintain good and clean working environment which include properarrangement of desk, stocks and accessories, etc.
  
• Ensure that cash at hand do not exceed certain limit as specified or advised byhe accounts department before depositing in the bank.
  
• Maintain accounting procedures in posting all transactions as directed by theaccounts department.
  
• Transfer all faulty products to the appropriate department for onward return tothe suppliers.
  
• Ensure that all products and accessories are tested immediately after purchasebefore customer takes delivery.
  
• Create and maintain a friendly working environment and relationship for allbranch staff including manufacturer's representatives.
  
• Keep record and current status of all customers’ items that were sent forwarranty.
  
• Work closely with customer care center to ensure that customer's product isgiven proper attention.
  
• Conduct price and feature comparisons to facilitate purchasing
  
• Ensure display stands are fully stocked
  
• Coordinate with the branch supervisor to provide excellent customer service(especially during peak times)
  
• Inform customers about discounts and special offers
  
• Provide customer feedback to the branch supervisor
  
• Stay up-to-date with new products/services
  
• Meet weekly, monthly and quarterly sales target
  
• Learn how products work and how to troubleshoot issues with customers
  
• Assist other team members with transactions when necessary.
  
• Any other assignment as may be given by the branch supervisor, MD or themanagement.