Retail Cluster HeadWema Bank Plc • Osun, Nigeria

Retail Cluster Head

Wema Bank Plc • Osun, Nigeria

30+ days ago

Job description

Job title : Retail Cluster Head

Job Location : Osun

Deadline : January 01, 2026

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Role Description

This is a full-time, on-site role for a Retail Cluster Head at Wema Bank Plc, located in Oshogbo.

The Retail Cluster Head will oversee all retail banking operations across multiple branches within the assigned cluster.

Daily responsibilities include overseeing banking services, ensuring compliance with regulatory standards, driving sales and customer service excellence, and providing strategic leadership to branch teams.

The role requires monitoring financial performance, identifying growth opportunities, developing customer engagement strategies, and mentoring staff to meet performance goals.

Qualifications

Proven leadership and team management skills, with experience in motivating and developing teams to achieve operational and sales targets.

Strong expertise in financial planning, retail banking, and business strategy, including ability to identify growth opportunities and drive customer acquisition.

Proficiency in customer relationship management, customer service, and resolving client concerns efficiently.

Good analytical, communication, and decision-making skills to manage daily operations and develop strategic initiatives effectively.

Thorough understanding of banking regulations, compliance practices, and risk management principles.

Demonstrated ability to work efficiently on-site and adapt to dynamic business environments.

Bachelor's degree in Banking, Finance, Business Management, or a related field; relevant professional certifications are an added advantage.

Experience in the banking or financial services sector, preferably in retail operations or branch management, is highly desirable.

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Head • Osun, Nigeria