Wholesale Accounts Admin Specialist

Position : Wholesale Accounts Admin Specialist

Working Hours : M-F EST

Job Type : Full-Time

Location : 100% Remote

We are looking for a detail-oriented Wholesale Accounts Admin Specialist with hands-on experience managing backend operations for major retailers such as Dick’s Sporting Goods, Walmart, Target, and other big box accounts.

Scope of the Role

The Wholesale Accounts Admin Specialist will manage the administrative and operational processes related to wholesale accounts. This includes purchase order (PO) management, EDI coordination, routing compliance, chargeback prevention, invoicing, deductions reconciliation, and communication with retailer portals and vendor systems.

This role is critical in ensuring operational excellence, accuracy, and on-time fulfillment across high-volume retail partnerships.

Duties and Responsibilities :

• Manage purchase orders (POs) from big box retailers, including Dick’s Sporting Goods, Walmart, Target, and similar accounts
• Process and monitor orders via EDI systems (e.g., SPS Commerce, CommerceHub, TrueCommerce, etc.)
• Ensure compliance with retailer routing guides and vendor requirements
• Coordinate with 3PLs and warehouse teams to ensure on-time shipping and ASN accuracy
• Submit and track Advance Ship Notices (ASNs)
• Manage retailer portals (Retail Link, Target Partners Online, Dick’s vendor portals, etc.)
• Reconcile invoices, deductions, and chargebacks
• Investigate and resolve compliance violations and chargebacks
• Maintain accurate documentation for wholesale transactions
• Support sell-through reporting and inventory tracking
• Communicate with buyer teams and retail operations contacts as needed
• Assist with forecasting and replenishment coordination
• Maintain internal reporting for wholesale performance metrics

Requirements :