Front Desk ReceptionistRoperb Dental Clinic • Lagos, Nigeria
Front Desk Receptionist
Roperb Dental Clinic • Lagos, Nigeria
14 days ago
Job descriptionThis role combines in-clinic patient support with digital enquiry management . You will be responsible for ensuring a seamless patient journeyfrom first online enquiry to clinic visitwhile maintaining a warm, professional, and responsive brand presence. Serve as a first point of contact for patients at the clinic and via phone Professionally manage and convert enquiries from Instagram, Facebook, WhatsApp, and other social media platforms Book appointments accurately and follow up on pending enquiries Communicate treatment information clearly and confidently to patients Maintain excellent phone and chat etiquette at all times Support daily front-desk and patient coordination activities Work closely with clinical and management teams to enhance patient experience Previous experience working in a similar role in a dental clinic is a plus. Proven ability to convert enquiries into booked appointments Proficient in Phone Etiquette and Receptionist Duties Proficient in the use of Microsoft suite (Excel and Powerpoint) is a must Confident using WhatsApp, Instagram, and online chat platforms Friendly, patient-focused, and detail-oriented Strong Clerical Skills, including filing, data entry, and scheduling Excellent Communication and interpersonal skills Proven ability to provide exceptional Customer Service Ability to multitask and handle a fast-paced environment effectively Minimum of HND / BSc is required; additional training or certifications in office administration or customer services are advantageous
Job title : Front Desk Receptionist
Job Location : Lagos
Deadline : February 12, 2026
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Front Desk Receptionist • Lagos, Nigeria
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