Customer Service Executive
PWAN StarsLagos, Nigeria18 days ago
Job descriptionManage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods / tools Meet personal / customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Candidates should possess a B.Sc / HND from a recognized institution with a minimum of 2 years experience Outstanding phone and email etiquette Exceptional communication skills Team player with the ability to work complaints in a calmly and timely manner High proficiency in the MS office suite is an added advantage.
Job title : Customer Service Executive
Job Location : Lagos
Deadline : November 13, 2025
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Customer Service Executive • Lagos, Nigeria
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