QA & COMPLIANCE ASSOCIATE

Position Summary

Key Responsibilities

• Operational Quality Assurance
  

• Conduct QA reviews on verification evaluation recovery and collection processes.
  

• Review onboarding and transaction files for SOP compliance and completeness.
  

• Validate system records using supporting evidence (GPS photos call logs).
  

• Audit Execution & Field Support
  

• Participate in physical city audits and inspection visits.
  

• Conduct inventory asset yard and recovery compliance inspections.
  

• Support fraud investigations through evidence gathering and analysis.
  

• Monitoring & Analysis
  

• Monitor dashboards for SLA breaches anomalies and risk indicators.
  

• Flag irregularities trends and high-risk issues to the Manager.
  

• Maintain audit working papers and evidence repositories.
  

• Documentation & Follow-Up
  

• Maintain QA checklists templates and audit tools.
  

• Track corrective actions from audits and verify closure.
  

• Update SOP deviation logs and issue registers.
  

Key Deliverables

• QA Review Reports
  

• Compliance Report
  

• Corrective Action Trackers
  

Requirements

• 1-3 years experience in audit compliance QA operations review or risk roles.
  

• Bachelors degree in Accounting Finance Business Administration Economics or a related field.
  

• Strong analytical and documentation skills.
  

• Good understanding of SOPs and operational controls
  

• Ability to work with data and audit evidence
  

• Willingness to travel for audits
  
• Strong attention to detail
  
• High integrity and objectivity
  
• Ability to work independently and meet deadlines
  

Benefits

• You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
  
• You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
  
• You would work alongside passionate talented colleagues who share your commitment to excellence.
  
• You would witness first-hand the positive change your work brings to the lives of thousands of riders and drivers.
  
• You would enjoy a comprehensive benefits package including a competitive salary health insurance and exciting growth opportunities.
  

Key Skills
Abinitio,Apprentice,Dermatology,Cost Estimation,Data Networking,Liaison
Employment Type : Full Time
Experience: years
Vacancy: 1