Banker, Personal

To proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch providing banking solutions which meet the customers needs in accordance with each of personal banking segments value proposition. To provide an efficient personal banking service and support to a portfolio of branch-based clients across the various segments. To achieve expansion cost management and customer retention targets through a proactive call plan and active cross selling.

Key Responsibilities

• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customers needs and priorities
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees margins and sales) minimise costs and risks whilst maintaining and entrenching the customers relationship with the Bank appropriately.
• Establish build and strengthen relationships with customers based on mutual respect to retain customers and gain word-of-mouth referrals
• Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance home loans overdraft credit card personal loans etc) credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances provision for debit orders and cheque payments etc)

Qualifications :

Experience

Additional Information :

Behavioural Competencies :

Technical Competencies :

Remote Work : No

Employment Type : Full-time

Key Skills

Academics,Business Objects,CAD CAM,Corporate Finance,Electronics,Audio Visual

Experience : years

Vacancy : 1