Urgent Recruitment
Job Title : Store Merchandiser / Sales Associate
Department : Retail / Sales
Reports To : Store Supervisor / Retail Manager
Location : Ikeja City Mall, Lekki, Abuja & P / H
Organization : NACKullection Ltd.
Job Summary :
The Store Merchandizer / Sales Associate is responsible for attending to customers promptly, displaying merchandise attractively, and promoting sales through excellent product knowledge and customer service. The role ensures customers have a pleasant shopping experience while supporting the store in meeting its sales targets and maintaining brand standards.
Key Responsibilities :
Customer Service & Sales
- Attend to customers courteously upon arrival and provide product guidance based on their needs and preferences.
- Educate customers on product features, available sizes, and styling options.
- Convince and encourage customers to make purchases through product knowledge and persuasive communication.
- Upsell and cross-sell complementary items to increase sales value.
- Process customer payments accurately using the store’s ERP system or POS software.
- Issue receipts and ensure all transactions are properly recorded.
- Notify customers about new arrivals, special offers, and discounts.
- Build and maintain good customer relationships to encourage repeat visits.
Merchandising & Display
Dress mannequins and arrange displays to attract customer attention in line with store guidelines.Ensure the sales floor is neat, organized, and visually appealing at all times.Replenish shelves and display racks as needed.Maintain correct price tags and promotional signage on all items.Inventory & Store Maintenance
Support in receiving and unpacking new stock deliveries.Monitor inventory levels and report low stock, damaged, or missing items.Keep changing rooms and the sales area tidy and well-organized.Follow all store policies, security, and operational procedures.Qualifications and Skills :
Minimum of HND / B.Sc. in any discipline.2-3 years’ experience in retail sales, preferably in a clothing or fashion store.Excellent communication and interpersonal skills.Strong persuasion and customer relationship skills.Basic knowledge of ERP or POS systems.A keen sense of fashion and attention to detail.Energetic, proactive, and sales-driven personality.Salary : N100,000 / N130,000 net monthly.