Travel and Tour Consultant

Job Summary

This role manages the operation work such as reservation, ticket issuance, and sales. It is also amanagerial role to oversee operations department affairs.

• Minimum Qualification:Degree
• Experience Level:Mid level
• Experience Length:2 years

Job Description/Requirements

Responsibilities:

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc)
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Create and update electronic records of clients
• Maintain relationships with key persons
• Manage and coordinate departmental activity.
• Reach the revenue and profit targets.
• Report sales activity for the department.

Requirements:

• This position is open preferably to a male candidate aged between 30 - 35 years
• Minimum academic qualification of a Bachelor's degree in Hospitality, Travel, Tourism, Business, or a relevant field
• A degree from Aviation school is an added advantage.
• At least 2 years of working experience as a Travel Consultant
• Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and a customer-oriented approach
• Well-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc)
• Ability to present, persuade and communicate effectively
  
• Demonstrable ability to handle crises.

Location: Proximity to Port Harcourt GRA phase 2 is an advantage.

Remuneration: NGN 100,000 - 120,000