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System Maintenance Engineer

System Maintenance Engineer

Elizabeth MaddeuxNigeria, Nigeria
30+ days ago
Job description

Job title : System Maintenance Engineer

Job Location : Nigeria Deadline : May 24, 2025 Quick Recommended Links

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About the Role

  • We are seeking a detail-oriented and experienced System Maintenance Engineer to oversee the health, stability, and performance of our IT infrastructure.
  • In this role, you will be responsible for maintaining system uptime, conducting regular diagnostics, troubleshooting hardware and software issues, and ensuring optimal functionality across all systems.
  • You will play a vital role in supporting internal teams and contributing to the security and efficiency of our technology environment.

    • Responsibilities

  • Perform routine preventive maintenance across all IT assets including servers, laptops, desktops, networking devices, and peripherals, ensuring minimal downtime and maximum productivity.
  • Monitor system logs, performance dashboards, and alerting systems to detect anomalies or indicators of potential failure before they impact users.
  • Install, configure, and upgrade operating systems (Windows / Linux) and enterprise software in compliance with IT policy and vendor requirements.
  • Manage the physical and virtual server environments including backups, patch management, virtualization (VMware, Hyper-V), and resource allocation.
  • Conduct daily, weekly, and monthly system health checks and generate detailed reports for IT leadership.
  • Troubleshoot both hardware and software issues escalated from the help desk, ensuring timely resolution and user communication.
  • Create and maintain a comprehensive asset inventory, including license keys, hardware specifications, serial numbers, and maintenance schedules.
  • Configure routers, switches, firewalls, and wireless access points to maintain secure and scalable network access.
  • Enforce security policies including endpoint protection, user access control, firewall rules, VPN access, and multi-factor authentication.
  • Implement and routinely test data backup solutions and disaster recovery processes, ensuring business continuity and minimal data loss risk.
  • Collaborate with procurement and vendor teams to evaluate and recommend new hardware / software tools or upgrades.
  • Document all system changes, configurations, incidents, and resolutions following ITIL best practices.
  • Provide technical onboarding for new employees, including workstation setup, software provisioning, access permissions, and training on IT policies.
  • Assist in network planning, capacity analysis, and IT infrastructure scaling as the organization grows.
  • Participate in periodic IT audits, risk assessments, and policy reviews, ensuring regulatory and compliance alignment.
  • Stay current with trends in systems engineering, cybersecurity threats, and technology tools relevant to the organization's stack.

    • Requirements

  • B.Sc or HND in Computer Engineering, Information Technology, or related field.
  • 3 - 5 years of experience in system maintenance or IT infrastructure support.
  • Strong understanding of Windows / Linux server environments, networking, and virtualization.
  • Familiarity with system monitoring tools, diagnostic utilities, and scripting languages.
  • Knowledge of cybersecurity principles and disaster recovery planning.
  • Proficiency in hardware troubleshooting and software configuration.
  • Ability to manage multiple tasks, prioritize effectively, and respond to emergencies.
  • Excellent analytical thinking, communication, and teamwork skills.
  • Relevant certifications such as CompTIA, Microsoft (MCSA / MCSE), or Cisco (CCNA) are an added advantage.
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    Maintenance Engineer • Nigeria, Nigeria