Front Desk officer (Academic Counsellor and Sales)

Location : Gwarinpa, Abuja

Employment Type : Full-time

Job Summary :

We are looking for an Academic Counsellor with at least 2 years of experience to guide prospective and current students in selecting suitable IT training programs based on their career aspirations. The ideal candidate will play a vital role in student recruitment, engagement, and retention by providing academic guidance and ensuring a seamless enrolment process.

Key Responsibilities :

• Attend to enquiries and counsel prospective students on course offerings, career prospects, and enrolment requirements.
• Assist students in choosing the right IT training programs based on their goals and skill levels.
• Follow up on leads generated through digital marketing campaigns and convert them into enrolments.
• Provide detailed information about course structures, fees, certification, and career opportunities.
• Maintain accurate records of student inquiries, enrolments, and feedback.
• Support students throughout their academic journey, addressing concerns and providing career guidance.
• Collaborate with the marketing team to ensure alignment between promotional strategies and academic offerings.
• Organize information sessions, webinars, and open days to engage potential students.
• Stay updated with industry trends and emerging skills in IT to provide relevant counselling.

Qualifications & Requirements :