Relationship Officer, Retail Sales

To market the bank’s retail products and services in order to establish, develop and maintain relationships with retail customers located in the target market.

Responsibilities

• Develop and maintain strong relationships with retail customers.
• Market and cross-sell the bank’s retail products and services.
• Drive branch sales and deposit growth through effective marketing strategies.
• Supervise and coach account officers to achieve business goals.
• Implement call plans, track customer needs, and deliver excellent service.
• Monitor and analyze financial performance, ensuring compliance and quality reporting.
• Conduct regular customer visits to strengthen relationships and generate referrals.

Requirements

• A first degree in a Business-related discipline (Master’s/professional certification is an added advantage).
• Minimum of 2 years’ relevant experience in retail banking/sales.
• Strong knowledge of Nigerian retail banking market and banking operations.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strong leadership, supervisory, and team management abilities.
• Proficiency in Microsoft Office tools and reporting.

Benefits

• Opportunity to lead and grow within one of Nigeria’s leading retail banks.
• Competitive salary and performance-based incentives.
• Professional development and growth opportunities.

Only shortlisted candidates will be contacted.