Relationship Manager

Position : Relationship Manager

Reports to : Head of Business Development

Industry : Investment

Location : Lagos State, Nigeria

Job Type : Full-Time (On-site)

Budget : Open to Negotiation

As a Relationship Manager, you will be responsible for building and maintaining strong relationships with clients, mobilizing deposits, and providing exceptional customer service.

1. Deposit Mobilization :

Identify and acquire new deposit accounts from individuals, corporate bodies, and other organizations

Develop and implement strategies to increase deposit growth and retention

Meet and exceed deposit mobilization targets

2. Client Management :

Build and maintain strong relationships with clients through excellent customer service and regular engagement

Understand client needs and provide tailored financial solutions

Resolve client complaints and issues promptly and professionally

3. Business Development :

Identify cross-selling and up-selling opportunities to increase revenue and deepen client relationships

Develop and maintain relationships with key decision-makers in target organizations

4. Risk Management :

Ensure compliance with regulatory requirements and internal policies

Monitor and report suspicious transactions or activities

Required Qualifications & Experience :

Minimum of BSc or HND degree in a relevant field (Business Administration, Finance, Banking, or related discipline)

At least 4 years of experience in relationship management or business development in the financial sector

Proven track record of meeting and exceeding targets

Strong network and relationships with key decision-makers

Excellent communication, negotiation, and interpersonal skills

Strong business acumen and analytical skills