Are you a great communicator who loves helping others? Are you looking for a place to grow your skills and build a career? We’re looking for enthusiastic, customer-focused individuals to join our team as Customer Service Representatives. This is a fantastic opportunity for someone eager to start their journey in a dynamic, people-first environment.
Your responsibilities will include :
Responding to customer inquiries via phone, email, chat, or social media
Resolving issues and finding solutions in a professional and empathetic manner
Documenting interactions in our CRM system
Escalating more complex issues to the appropriate department
Providing product / service information and guidance
Gathering customer feedback to help us improve
Maintaining a positive, customer-first attitude at all times
Requirements :
Strong communication and interpersonal skills
A positive, can-do attitude and problem-solving mindset
Comfortable using basic computer applications and typing
High school diploma or equivalent (college degree is a plus but not required)
Ability to stay calm under pressure and work in a fast-paced environment
Team player with a willingness to grow
Benefits :
Competitive salary and benefits package
Paid training and continuous learning opportunities
Flexible work hours and possible remote work options
Fun, supportive team culture
Clear paths for growth into roles like Team Lead, Supervisor, or Customer Success
Customer • Lagos, Lagos, NG