Branch Manager ( Showroom )

Key Requirements :

HND / B.Sc. in Business Administration, Marketing, or a related field.

Minimum of 7 years of experience in showroom management, preferably in the electronics industry.

Strong leadership and team management skills.

Excellent sales, negotiation, and customer service skills.

Ability to analyze sales data and market trends to drive performance.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Strong organizational and problem-solving abilities.

Good knowledge of retail sales operations and inventory management.

Excellent verbal and written communication skills.

Key Responsibilities :

Oversee the daily operations of the showroom to ensure smooth business activities.

Develop and implement sales strategies to meet and exceed showroom targets.

Train, mentor, and manage showroom staff to improve productivity and customer service.

Monitor and analyze sales performance to identify opportunities for growth.

Ensure that the showroom maintains an appealing visual display of products.

Address customer inquiries, complaints, and concerns in a professional manner.

Maintain showroom inventory levels and ensure timely stock replenishment.

Collaborate with marketing teams to execute promotional campaigns and events.

Ensure compliance with company policies, procedures, and safety regulations.

Prepare and present sales reports and insights to senior management.

Encourage upselling and cross-selling of electronic accessories and services (e.g., warranties, installations).

Ensure product demonstrations are effectively conducted to educate customers.

Keep pricing, product labels, and promotional materials up to date.

Conduct regular stock audits to minimize loss and prevent theft.