FSDH Asset Management - Relationship Officer(HNI)
Lagos, Lagos, Nigeria
FSDH
Role Objective :
- The Position Holder will be responsible for growin g and maintaining the HNI client base by integrating and coordinating all activities targeted at achieving the Long-term Sales and Marketing plans of the company.
- The Position Holder will a ctively contribute to th e development and implementation of strategies and product development geared towards the growth of the HNI client base of the company .
Duties & Responsibilities :
- I dentify and develop new business relationships with HNI segments through professional, social and personal networks in line with the Company’s sales strategy to increase client satisfaction and c ompany’s market share .
- Responsible for High net-worth Individuals (HNIs) client acquisition by d evelop ing and manag ing the pipeline of business opportunities .
- Execute and manag e the HNI Sales strategy and business plan, taking into account the market opportunity / growth potential, competitor activity and existing capabilities.
- Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads generated and current c lients.
- Maintain relationship with clients, prospects , and other A sset managers in the market in order to improve the sales of the company’s products
- Handle HNI advisory / AUM by providing informative and support oriented services to all existing and potential clients.
- Ensure effective response time to all enquiries and provide timely solutions bas ed on their requests .
- Timely resolution of customer complaints by proactively identifying problems and taking appropriate remedial action
- Monitor industry trends and obtain the necessary market information to be used for product development.
- Ensure timely rendition and preparation of all reports as and when due. All duties that may be assigned by the Managing Director
Key Requirements :
- Minimum of a Bachelors Degree. Other relevant professional qualification s may be an added advantage.
- 6 -8 years professional experience
- Good Business Writing and Communication skills
- Excellent Customer Service skills
- Strong presentation and communication skills
- Strong public relations skills
- Good interpersonal skills to create and sustain excellent relationship s with clients and colleagues.
- Excellent Leadership skills.
- Very good understanding of the Nigerian financial market
- Negotiation Skills