Head, HR Operations

Job title : Head, HR Operations

Job Location : Lagos Deadline : October 23, 2026 Quick Recommended Links

• Jobs by Location
• Job by industries
• Career Advice

Job Summary

• An experienced Head, HR Operations to lead HR Operations and provide strategic HR support to the business. The role will oversee HR policies, employee relations, payroll, compensation and benefits, compliance and HR processes.

Key Responsibilities

• Lead the HR Operations team and provide strategic HR support to management and business units.
• Oversee HR policies, employee relations, payroll, compensation and benefits, employee welfare and HR administration.
• Ensure timely and accurate payroll processing and statutory remittances, including Pension, NHF, NSITF and ITF.
• Drive effective employee lifecycle processes, from onboarding to exit.
• Partner with the Talent & Performance Management team on performance management, KPIs, job descriptions and employee development.
• Ensure HR compliance, accurate employee records and effective HR systems and processes.
• Provide HR support to Agency Operations and maintain relationships with relevant regulators and external service providers.
• Lead and develop the HR Operations team.

Requirements

• B.Sc. in Human Resources, Business Administration, Industrial Relations or a related field.
• 7 to 10 years’ HR experience, with strong experience in HR Operations, preferably in insurance or financial services.
• CIPM certification or relevant professional HR certification.
• Strong knowledge of payroll, compensation and benefits, employee relations, HR policies and statutory compliance.
• Experience with HR Management Systems and HR reporting.
• Strong leadership, communication, analytical and stakeholder management skills.
• A Master’s degree will be an added advantage.