Head of Community

JOB SUMMARY

The Head of Community is responsible for fostering a thriving connected and supportive church community. This role oversees member engagement community programs member support and outreach initiatives that align with the churchs mission and values and delivers against Harvesters five strategic objectives: Church Planting Leadership Development Health and Growth Reach and Transformation and Finance. The Head of Community works closely with church leaders volunteers and members to build a sense of belonging and to engage the community in the life of the church actively.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Team Management and Alignment

Identify functional overlap and ensure that work is not being done in silos.

Eliminate duplication of effort by assigning responsibilities with an umbrella view across campuses.

Ensure goals and projects are communicated in a way that shows collaborating teams.

Ensure team priorities are in sync and that no one is undermining the efforts of another.

Resolve conflicts and ensure team health and harmony are always at their best.

Goal Achievement

Understand departmental goals and create a roadmap for achieving them.

Work with individual teams and units to understand their goals and map out execution strategies.

Ensure goal achievement does not fall below the 70% mark week on week by driving agreed execution strategies and holding teams accountable.

Review performance and develop strategies to resolve issues affecting performance and productivity.

Ensure work is powered by processes and systems and that everyone adheres to them.

Ensure everyone works within stipulated timelines.

Church Planting Community Framework for Expansion

Design and document a standard community structure (small groups membership assimilation volunteer pipeline) that can be deployed at new campuses and church plants.

Work with the Strategy & Planning / Church Expansion team to ensure every new campus launches with a functioning community framework in place.

Support the transition of newly-planted congregations from launch-team community structures to steady-state community operations.

Leadership Development

Develop and implement a volunteer recruitment training and retention strategy.

Oversee and support volunteers and small group leaders across all campuses and community touchpoints.

Provide guidance coaching and mentorship to Campus Heads of Community Coordinators and volunteers to foster growth and build a leadership pipeline.

Build succession depth by identifying and developing the next generation of community leaders.

Community Engagement & Relationship Building (Health and Growth)

Build and maintain strong relationships with members newcomers and community groups.

Act as the primary point of contact for community feedback concerns and inquiries.

Organize regular events gatherings and small groups to strengthen connections.

Track member engagement and satisfaction through surveys attendance and other metrics and use the data to improve community strategy.

Member Support & Pastoral Care

Coordinate pastoral care efforts and ensure members feel supported in times of need (e.g. illness bereavement or crisis).

Work closely with the pastoral team to ensure alignment in pastoral care practices.

Reach and Transformation Outreach & Community Service

Identify community needs and develop programs or initiatives that address them.

Lead outreach and community service efforts that extend the churchs reach into its surrounding community.

Measure and report on the impact of outreach efforts and on transformation outcomes such as baptisms marriages and births.

Ensure programs align with the churchs values objectives and strategic goals.

Finance Budget & Resource Stewardship

Prepare and manage budgets for community events programs and outreach activities.

Monitor spend against budget across campuses and ensure cost-effective use of community resources.

Ensure programs deliver measurable community outcomes relative to spend.

Data Collection & Reporting

Prepare reports for church leadership on community engagement levels event success and progress against the five strategic objectives.

Use data insights to inform and continuously improve community strategies.

Requirements

• Bachelors degree in Social Sciences Management Arts or any related field.
  
• Minimum of 5 to 8 years work experience in a related environment including people/community management.
  
• Additional professional qualifications and evidence of relevant training/certification will be an advantage
  

Benefits

• 13th Month Pay
  
• Pension
  
• Leave Allowance
  
• HMO
  
• Staff Loan
  
• Training and Development
  

Required Skills:

Requirements: Bachelors degree in Accounting Finance or related field (Masters/professional certification ACCA ACA CIMA preferred). Minimum 15 years progressive finance experience with at least 3 years in management. Strong knowledge of GAAP IFRS not-for-profit financial standards tax compliance and internal controls. Proven leadership analytical communication and strategic advisory skills. Proficiency in financial management systems and ERP tools.

Required Education:

Degree in Communications Marketing International Relations Journalism or other related disciplines (Post graduate degree will be a plus) Minimum of 8 years experience in communications and media management. Agency experience would be a plus

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 10000000 - 12000000