Head of IT

Job title : Head of IT

Job Location : Lagos Deadline : October 14, 2026 Quick Recommended Links

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Job Objective

• Lead the IT function as a strategic business partner by aligning technology with corporate goals, improving operational efficiency, cybersecurity, governance, and digital transformation.
• The role will deliver reliable infrastructure and scalable digital solutions, enhance user experience and innovation, while ensuring effective IT investment, cost optimization, and strong returns on technology spending.

Responsibilities
IT Strategy and Leadership:

• Position IT as a strategic business partner by aligning technology strategy with corporate priorities to drive operational performance, revenue growth, and customer value.
• Lead enterprise-wide integration and architecture development, ensuring all digital platforms and systems operate as a cohesive, scalable ecosystem that eliminates silos and enables end-to-end visibility.
• Institutionalize robust IT governance and performance management, embedding standardization, accountability, and measurable value realization across all technology initiatives.
• Drive sustained digital transformation and innovation at scale, transitioning from isolated initiatives to enterprise adoption that delivers tangible business outcomes. • Optimize technology investment and value delivery, ensuring disciplined execution, cost efficiency, and maximum return on IT spend aligned with strategic priorities.

Infrastructure Management:

• Oversee the maintenance and performance of all IT systems, servers, networks, and hardware across all business locations.
• Ensure 99.9% uptime for mission-critical systems including ERP, TMS (Transport Management System), and WMS (Warehouse Management System).
• Supervise system upgrades, patch management, and preventive maintenance schedules.

Cybersecurity and Data Protection:

• Implement and maintain robust cybersecurity frameworks to safeguard company data and digital assets.
• Conduct regular vulnerability assessments, audits, and user awareness training.
• Ensure compliance with data protection regulations (e.g., NDPR, GDPR).

Applications & Systems Management:

• Drive the strategic lifecycle management of enterprise applications (ERP, CRM, HRIS, operational platforms), ensuring they continuously evolve to meet business needs and deliver measurable value.
• Partner with business units to co-create digital solutions, translating operational challenges into scalable, user-centric applications that enhance efficiency, visibility, and decision-making.
• Lead end-to-end integration of systems and platforms, ensuring seamless data flow, interoperability, and a unified digital ecosystem across the organization.
• Champion application reliability, performance, and user experience, enforcing high availability, optimal system performance, and continuous improvement based on user feedback and business priorities.

IT Support and Service Delivery:

EnterpriseTechnology

Manage IT helpdesk operations to ensure timely resolution of user requests and technical issues.

• Maintain service level agreements (SLAs) for IT services with measurable performance outcomes.
• Promote a customer-centric IT culture focused on efficiency, responsiveness, and innovation.

Digital Transformation and Innovation:

• Drive enterprise-wide digital transformation at scale, ensuring key business processes are fully digitized, automated, and delivering measurable efficiency and performance gains.
• Translate business challenges into high-impact digital solutions, leveraging automation, data, and emerging technologies to improve turnaround time, compliance, and customer experience.
• Institutionalize a structured innovation pipeline, from ideation to execution, ensuring continuous identification, prioritization, and delivery of value-driven initiatives.
• Embed a digital-first and data-driven culture, driving user adoption, change management, and the effective use of digital platforms to support real-time decision-making across the organization.

Team Management and Development:

• Lead, mentor, and develop the IT team to build technical capability and leadership succession.
• Promote continuous learning, innovation, and cross-functional collaboration.
• Quality, Health, Safety and Environmental (QHSE) Responsibilities
• Incorporate QHSE principles into IT strategy, project design, and service delivery frameworks.
• Ensure IT staff and contractors follow safe work procedures and use appropriate PPE where required.
• Promote good housekeeping practices within IT facilities and equipment rooms.
• Encourage the procurement and use of eco-friendly technology solutions.
• Support the organization’s environmental objectives by implementing sustainable IT practices, including: - Energy-efficient data centers and hardware - E-waste management and responsible disposal of IT equipment - Virtualization and cloud solutions to reduce physical resource consumption

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Technology, or related field (Master’s preferred).
• 8–10 years progressive experience in IT leadership, preferably within transport, logistics, or supply chain.
• Professional certifications such as CISM, CISSP, ITIL, PMP, or CCNP are an advantage.
• Proven experience in managing ERP, CRM, and logistics technology platforms.

Competencies Required:

• Strategic Thinking & Business Alignment: Ability to align IT strategy with business objectives and position technology as a value drive.
• Digital Transformation Leadership: Capability to lead and scale enterprise-wide digital initiatives that drive efficiency and innovation.
• Enterprise Architecture & Systems Integration: Strong understanding of how systems, applications, and infrastructure integrate into a cohesive ecosystem
• IT Governance & Risk Management: Expertise in establishing governance frameworks, ensuring compliance, and managing IT and cybersecurity risks.
• Financial & Cost Management: Ability to manage IT budgets, optimize costs, and ensure strong return on technology investments.
• Stakeholder Management & Business Partnering: Strong interpersonal skills to collaborate with executives and business units, translating needs into solutions.
• Innovation & Continuous Improvement Mindset: Ability to identify and drive new technologies and improvements that enhance business performance.
• Leadership & Talent Development: Capability to build, lead, and develop a high performing IT team with clear accountability and direction.