Talent.com
De Santiago Milan Hotel and Suites
Sales Manager (Luxury)De Santiago Milan Hotel and Suites • Lagos, Nigeria
Search for other jobs
Sales Manager (Luxury)

Sales Manager (Luxury)

De Santiago Milan Hotel and Suites • Lagos, Nigeria
16 days ago
Job description

Job title : Sales Manager (Luxury)

Job Location : Lagos Deadline : October 14, 2026 Quick Recommended Links

Job Summary

  • The Sales Manager is responsible for driving revenue growth, client acquisition, and boutique sales performance. The role will lead the sales team, manage high-value transactions, and build strong relationships with HNIs, UHNWIs, corporate, diplomatic, and government clients to consistently achieve and exceed sales targets.

Key Responsibilities

  • Own and deliver monthly, quarterly, and annual sales targets.
  • Drive revenue and category growth across watches and fine jewellery.
  • Lead high-value transactions, client conversions, and luxury gifting sales.
  • Build and manage a pipeline of HNI, corporate, diplomatic, and government clients.
  • Develop and maintain strong client relationships and revive dormant accounts.
  • Drive B2B and B2G business development opportunities.
  • Maintain a strong external presence through client visits and business development activities.
  • Set and monitor daily, weekly, and monthly KPIs for Sales Executives.
  • Conduct regular sales reviews, coaching, and product knowledge sessions.
  • Build a high-performance sales culture and ensure achievement of team targets.
  • Ensure strong customer service, clientelling, product knowledge, and high-ticket closing standards.
  • Ensure team compliance with Company policies, including dress code and professional standards.
  • Collaborate with Finance, HR, Inventory, Business Development, Accounting, and Aftersales teams.
  • Maintain professional relationships with customers, mall management, regulatory authorities, and other external stakeholders.

Qualifications & Experience

  • Bachelor’s Degree in any discipline.
  • Master’s Degree is an added advantage.
  • 10–15 years of sales experience, with 5–7 years at managerial level preferred.
  • Proven experience in B2B and B2G sales.
  • Strong network within HNI, UHNW, corporate, diplomatic, and government circles.
  • Proven track record of achieving and exceeding sales targets.
  • Demonstrated ability to close high-value transactions.
  • Experience managing, coaching, and developing sales teams.
  • Experience in luxury retail, premium consumer products, or a related commercial environment is an advantage.

Key Competencies:

  • Sales & Business Development
  • Luxury Clientelling
  • High-Value Sales & Negotiation
  • Relationship Management
  • HNI/UHNW Client Management
  • B2B & B2G Sales
  • Team Leadership & Performance Management
  • Target & Revenue Management
  • Commercial Acumen
  • Customer Experience Management
  • Analytical and Reporting Skills
  • Proficiency in Microsoft Excel and PowerPoint.
Create a job alert for this search

Sales Manager (Luxury) • Lagos, Nigeria