Travel Consultant/Visa Officer

Job title : Travel Consultant/Visa Officer

Job Location : Lagos Deadline : October 14, 2026 Quick Recommended Links

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Role Purpose

• We are looking for a Travel Consultant with great enthusiasm for travelling to work in our Online Travel Agency. He/She will be responsible for promoting and booking travelling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Travel Consultant/ Visa Officer (Tours) Responsibilities:

• Follow up on travel requests from our social platforms.
• Respond to ticket requests from B2B/B2C partners.
• Identify promo routes and ticket deals that should be promoted.
• Perform daily pricing comparison of itinerary between our OTA and identified competitors to create a price positioning report.
• Advise ticket payable at all times for all requests and ensure we deliver on record response time.
• Consciously promote all our products likewise other services offered by sister companies.
• Ensure active participation on the B2B platform and promote constant engagement.
• Follow up on ticket requests and bookings from the website through calls, emails immediately a reservation drops.
• Manage the existing database of B2B/B2C travel partners and grow the database.
• Follow up on existing leads through calls and visit with the sole purpose of conversion.
• Come up with strategies that will increase sales.
• Reach the revenue and profit targets and meet up with set targets and KPI.
• Create and update electronic records of clients.
• Maintain relationships with key persons.
• Keep financial statements and documents.

Travel Consultant(B2B/B2C) Requirements:

• Proven working experience as a Travel Consultant(B2B/B2C) with a minimum of 5yrs working experience.
• Excellent knowledge of Amadeus reservation System
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to work under pressure
• Degree B.Sc/ HND in Hospitality, Travel, Tourism, Business is an added advantage.
• Candidates with personal travel experience will be preferred
• Check client forms, passports, photos, and financial papers for accuracy and completeness.
• Explain visa rules, fees, required steps, and processing times to travelers.
• Coordinate with embassies, consulates, and application centers like VFS, TLS.
• Monitor active cases and give regular updates to clients.
• Maintain secure and accurate logs of all approvals, rejections, and submissions.