Direct Sales Agent - Yaba

Job title : Direct Sales Agent - Yaba

Job Location : Lagos Deadline : October 07, 2026 Quick Recommended Links

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Role Overview

• As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and troubleshooting assistance.

Requirements

• Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology.

Target and Incentives:

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics.

Probation Duration:

• The first three months of employment will serve as a probationary period for the Sales Agent.
• Throughout this time, they will participate in training sessions, acquaint themselves with the company's policies and procedures, and showcase their capabilities in achieving sales objectives while providing outstanding customer service.
• Regular evaluations will be carried out to gauge the Sales Agent's performance and determine their eligibility for ongoing employment with the company.