Account and business development officer

Job Description

We are looking for a motivated and results-driven Account & Business Development Officer to grow the company's customer base and manage existing client relationships. The successful candidate will be responsible for acquiring new customers, promoting payday loans and SME credit products, identifying business opportunities, and maintaining strong relationships with clients.

Responsibilities:

• Create new customer accounts and manage existing client relationships.
  
• Identify and acquire new customers for the company's loan products.
  
• Promote payday loans, microcredit, and other SME-related credit products.
  
• Identify new business opportunities and develop strategies to increase revenue.
  
• Build and maintain strong relationships with customers.
  
• Understand customers' financial needs and recommend suitable loan products.
  
• Process loans for civil servants using WACS and Remita systems.
  
• Follow up with prospective customers and convert leads into active accounts.
  
• Monitor customer accounts and provide quality customer service.
  
• Keep accurate records of sales, revenue, invoices, customer accounts, and other relevant information.
  
• Prepare regular reports on business development activities and performance.
  
• Work towards achieving set sales and business development targets.
  
• Ensure customers receive timely and professional support throughout the loan process.
  

Requirements

• Minimum of 1 year of experience in sales, business development, account management, or a related role.
  
• HND in Business Administration, Marketing, Finance, Economics, or a related field.
  
• Proven experience selling payday loans, micro-credit, or SME-related credit products.
  
• Must be conversant with WACS and Remita systems for processing loans for civil servants.
  
• Must currently reside in Abuja.
  
• Strong sales and customer acquisition skills.
  
• Good communication and interpersonal skills.
  
• Strong negotiation and relationship management abilities.
  
• Ability to meet and exceed sales targets.
  

Benefits

Salary: 150,000 net

Benefits: HMO, Pension

Requirements
Minimum of 1 year experience in any of the following: Business Development, Sales, Marketing, Loan Officer, Debt Collection, Collection Officer, or Loan Recovery. OND, HND, or BSC in finance, banking, business administration, marketing, economics, or a related field Previous experience selling or recovering any type of loan facility to corporations, individuals, or SMEs. is mandatory. Experience working in a finance company, microfinance bank, fin-tech, cooperative, or any lending institution is an added advantage. Good communication, negotiation, and interpersonal skills. Ability to persuade customers and resolve payment issues professionally. Good record-keeping and reporting skills. Proficiency in Microsoft Office, especially Excel and Word. Ability to work with minimal supervision and meet set targets.