Technical Operations Analyst

Job Description

Role Overview

Electra is looking for a technical and organized Technical Operations Analyst to analyze logistics data and improve operational performance. This role is ideal for someone who can identify inefficiencies, generate insights, support system improvements, and ensure data-driven decision-making across operations. You will be a key point of coordination, helping the business optimize processes and achieve greater efficiency.

Key Responsibilities

• Analyze operational data across logistics activities to identify trends and inefficiencies.
  
• Develop and maintain performance dashboards and reports for management review.
  
• Evaluate key metrics such as delivery timelines, cost efficiency, and service performance.
  
• Recommend data-driven improvements to optimize logistics processes and workflows.
  
• Support the implementation of operational systems and digital tools.
  
• Collaborate with operations and IT teams to enhance system functionality and usage.
  
• Conduct process mapping and workflow analysis to improve productivity.
  
• Monitor the impact of implemented changes and provide continuous improvement insights.
  
• Ensure data accuracy and integrity across operational systems.
  

Requirements

Requirements

• 2–4 years’ experience in data analysis, operations analysis, or business intelligence.
  
• Strong analytical and problem-solving skills with the ability to interpret large data sets.
  
• Proficiency in Excel, reporting tools, and data visualization platforms.
  
• Experience working with logistics or operational systems.
  
• Ability to translate data into actionable insights and process improvements.
  
• High level of accuracy and attention to detail.
  

Benefits

Benefits

• Pension plan.
  
• HMO (Health Insurance).
  
• 13th Month Salary.
  

Requirements
Requirements 3+ years of experience in project coordination, project management, or similar execution-focused roles. Familiarity with Scrum, Agile, or structured project management methodologies. Strong organizational skills with the ability to manage multiple work-streams simultaneously. Proven ability to drive accountability and follow-through, even without direct authority. Experience documenting processes, workflows, or SOPs. Comfortable working with tools and collaborating with technical teams. Strong communication skills with the ability to keep teams aligned and informed.