Job title : Revenue Officer
Job Location : Abuja Deadline : October 15, 2026 Quick Recommended Links
Job Summary
- The Revenue Officer will be responsible for supporting and executing revenue collection, monitoring, verification, reconciliation, compliance, and customer engagement activities across designated areas of Abuja.
- The role is primarily field-based and requires regular movement across assigned locations, direct engagement with customers and businesses, monitoring of revenue activities, identification of revenue leakages, and accurate reporting of collections and field operations.
- The successful candidate will be expected to demonstrate strong numerical and analytical abilities, integrity, accountability, professionalism, and a results-driven approach to achieving revenue and operational targets.
Key Responsibilities
- Conduct field-based revenue collection, monitoring, verification, and compliance activities across assigned locations.
- Carry out regular field visits to monitor revenue-generating activities and support effective revenue collection.
- Engage professionally with customers, businesses, taxpayers, and relevant stakeholders to facilitate compliance with payment obligations.
- Verify revenue transactions, payment records, receipts, and supporting documentation.
- Reconcile collections and transaction records and promptly identify discrepancies.
- Identify, document, and report revenue leakages, irregularities, underpayments, and other areas of non-compliance.
- Maintain accurate and up-to-date records of collections, field activities, customer information, and transactions.
- Prepare and submit daily, weekly, and other required revenue and field activity reports.
- Monitor assigned revenue accounts, locations, or portfolios and follow up on outstanding obligations.
- Escalate issues, disputes, irregularities, and compliance concerns to the appropriate supervisor or department.
- Support the implementation of measures aimed at improving revenue collection and reducing revenue leakages.
- Work collaboratively with internal teams and relevant stakeholders to achieve assigned revenue and operational targets.
- Ensure all revenue and field activities are conducted in accordance with organizational policies, procedures, and applicable regulatory requirements.
- Perform other revenue-related duties as may be assigned by management.
Requirements
- Age: 24–28 years.
- Education: HND or B.Sc. in Banking and Finance, Accounting, Economics, Business Administration, or a related discipline.
- Field Experience: Candidates must have hands-on field experience, preferably in revenue collection, field operations, customer engagement, sales, compliance, inspection, financial services, or a related function.
- Must have good knowledge of Abuja and be able to navigate its major districts, communities, and key locations effectively.
- Strong numerical, analytical, and problem-solving skills.
- Basic knowledge of revenue collection, financial transactions, accounting procedures, or compliance processes.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel and Word.
- Ability to maintain accurate records and prepare clear and timely reports.
Additional Requirements:
- Must be willing to spend significant time in the field and actively participate in revenue operations.
- Must be able to travel across different areas of Abuja as required.
- Must be comfortable engaging directly with customers, businesses, stakeholders, and members of the public.
- Must demonstrate professionalism and tact when handling customer inquiries, payment issues, disputes, and compliance matters.
- Candidates seeking an exclusively office-based position will not be suitable for this role.
- Ability to work flexible hours when required by operational demands is an added advantage.
Core Competencies:
- Strong interpersonal and communication skills.
- High level of integrity, accountability, and professionalism.
- Strong numerical and analytical ability.
- Excellent attention to detail.
- Ability to identify discrepancies, irregularities, and potential revenue leakages.
- Strong customer engagement and relationship management skills.
- Results-oriented approach with a focus on achieving revenue and operational targets.
- Good reporting, documentation, and record-keeping skills.
- Ability to work independently and effectively as part of a team.
- Ability to manage multiple assignments and work effectively under pressure.
- Strong problem-solving and critical-thinking skills.
- Ability and willingness to perform hands-on field activities as a core part of the role.
Key Performance Areas
Performance in this role will be assessed based on:
- Revenue collection and achievement of assigned targets.
- Accuracy and timeliness of revenue reconciliation.
- Identification and reduction of revenue leakages.
- Compliance monitoring and follow-up.
- Accuracy of field records and transaction documentation.
- Quality and timeliness of reports.
- Customer and stakeholder engagement.
- Effective coverage of assigned locations and accounts.
- Adherence to organizational policies and operational procedures.
Relevant Skills:
- Revenue collection and reconciliation
- Revenue monitoring and verification
- Field operations and compliance
- Revenue leakage identification
- Customer engagement and relationship management
- Financial and revenue reporting
- Data analysis and numerical skills
- Microsoft Excel and Word
- Record keeping and data management
- Written and verbal communication
- Attention to detail
- Problem-solving and critical thinking
- Time management and organization
- Integrity and accountability
- Teamwork and independent working
- Basic finance and accounting principles
- Abuja navigation and knowledge of key locations
Career Development
- The role provides practical exposure to revenue management, collection operations, compliance monitoring, customer engagement, financial reconciliation, field operations, and revenue reporting.
- Successful officers will have opportunities to develop their expertise and progress within the Revenue, Finance, Compliance, and related functions based on performance, experience, and organizational requirements.