DUTIES & RESPONSIBILITIES |
Serve as the primary interface between TDL and the assigned Clients. Identify clients recruitment needs strategic competences and forecast the critical skills requirements. Implement recruitment plans to hire/fill vacant positions in area of coverage. Identify training needs using combination of indicators to enable Learning & Development plan and organize for such trainings. Attend people meetings with the various departments for the review of the training plan/curriculum |
Provide support and professional advice to line managers in the implementation of people processes (appraisals coaching training disciplinary etc) |
Monitor the grievance/disciplinary issues/process within areas of coverage and provide necessary support |
Embark on periodic visits to Clients offices/branches for on-the-spot assessment of business situations and HR issues |
Ensure new hires meet specific target performance level and proper documentation prior to confirmation |
Generate monthly/quarterly/annual performance activity and HR analysis reports |
Maintain the security of all information entrusted to you and all members of staff |
Comply with the principles and policies in the handbook policy manuals and SOPs |
Other official tasks assigned by the HR Manager |
Ensure prompt payment from clients to reduce cost of funds. |
Act as a champion for employee engagement initiatives working closely with managers and teams to foster a positive work environment and enhance employee morale. |
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KEY PERFORMANCE INDICATORS |
Revenue Growth Cost Reduction Audit Defect Rate Compliance Ensure prompt reimbursement from assigned client Employee Satisfaction & Turn-over rate Training Turn-around time Issue Resolution & Quality Rate Implementation of Efficient & Effective Policies Procedures & Processes Strategic initiatives Completeness in Employee Documentation Confirmations on Due Date/ Staff Documentation Customer satisfaction levels |
Education Minimum Education: First Degree is mandatory. Higher degrees/Professional certifications | |
Experience Minimum experience 5 years experience (with at least 3 years in HR generalist function) | |
KEY COMPETENCY REQUIREMENTS | |
Knowledge Industry knowledge HR policies and procedures Labor laws Industrial relations Business performance HR data base systems HR analysis/analytics | Skill/Competencies Collaborative and supportive style of working Resourcefulness & Resilience Empathy Accuracy and attention to detail Excellent time management and organisation skills Interpersonal skills IT Literacy Excellent Communications skills (written and oral) with strong business and customer focus Reasoning and Analytical Skills People management Supervisory skills |
Competitive
Required Skills:
Requirements Minimum of OND in Business Administration or a related discipline Bachelors degree is an added advantage 12 years experience in an administrative role is preferred Key Competencies Technical Competencies Inventory and stock management Procurement processes Basic facility management knowledge Record keeping and documentation Behavioral Competencies High attention to detail Strong organizational and time management skills Resourcefulness and problem-solving ability Strong interpersonal and communication skills Negotiation skills Stakeholder management Collaborative and supportive working style Integrity and accountability
Employment Type : Full Time
Experience: years
Vacancy: 1
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