Fleet Management Team Lead

To coordinate and manage the banks fleet better within the company overall operating policies in line with the budget marketing and personnel policies. To analyze the banks fleet operating system against international standard.

• Monitor the quality and efficiency of service provided by the fleet service providers.
• Deployment of dedicated pool vehicles to business unit as required.
• Monitoring of vehicle request from expatriate and staff members.
• Ensure high standard fleet service that project positively the banks corporate image through qualitative service from the fleet service provider and drivers.
• Develop and implements short and long term policy designed to ensure compliance to global best practice in fleet management and adhered to national transport policy.
• Monitors changes in the operating environment and act quickly on potential opportunity.
• Ensure efficient and prompt services are delivered to both external and internal customers.
• Analyze data to monitor performance and plan improvements and demand.
• Ensure health and safety regulations are adhered to in areas of supervision and recommend improvements.
• Ensures the effective roll-out of change initiatives through tracking and reporting on projects as well as conducting readiness assessments.

Qualifications :

• BSc Management Sciences or related field.
• Relevant professional certification can be an added advantage.

Experience:

• At least 3-4 years experience in managing fleet unit in any industry.

Additional Information :

Behavioural Competencies:

• Checking Things
• Convincing People
• Directing People
• Documenting Facts
• Embracing Change
• Examining Information
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Making Decisions
• Meeting Timescales
• Team Working

Technical Competencies:

• Call Reporting
• Contact Centre Customer Relationship Management
• Difficult Calls Management
• Electronic Communications & Devices
• Query Resolution
• Risk Identification
• Telephone Caller Handling
• Verbal Communication

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1