Loan Recovery Officer

We are looking for a responsible and target-driven loan recovery officer to join its team. The successful candidate will be responsible for recovering overdue loans maintaining good relationships with customers and supporting the companys loan portfolio through effective recovery strategies. The ideal candidate should have previous experience in loan recovery and be comfortable engaging with customers to negotiate repayments.

Responsibilities:

• Follow up with customers to ensure timely repayment of loans.
  
• Contact customers with overdue loans through phone calls emails WhatsApp messages and physical visits where necessary.
  
• Negotiate repayment plans with customers and encourage prompt settlement of outstanding loans.
  
• Monitor overdue loan accounts and keep accurate recovery records.
  
• Escalate difficult or unresolved recovery cases to management.
  
• Prepare daily weekly and monthly recovery reports.
  
• Ensure all recovery activities comply with company policies and regulatory requirements.
  
• Build and maintain positive relationships with customers while recovering outstanding loans.
  
• Support sales and marketing activities by identifying opportunities to onboard new customers.
  
• Meet assigned recovery and performance targets.
  
• Carry out any other duties assigned by management.
  

Requirements

• Minimum of 1 year experience in any of the following: Business Development Sales Marketing Loan Officer Debt Collection Collection Officer or Loan Recovery.
  
• OND HND or BSC in finance banking business administration marketing economics or a related field
  
• Previous experience selling or recovering any type of loan facility to corporations individuals or SMEs. is mandatory.
  
• Experience working in a finance company microfinance bank fin-tech cooperative or any lending institution is an added advantage.
  
• Good communication negotiation and interpersonal skills.
  
• Ability to persuade customers and resolve payment issues professionally.
  
• Good record-keeping and reporting skills.
  
• Proficiency in Microsoft Office especially Excel and Word.
  
• Ability to work with minimal supervision and meet set targets.
  

Benefits

150000 net Performance Commission.

Other Benefits: HMO Pension Airtime Transport Allowance and Reimbursement Statutory Remittance.

Required Skills:

Minimum of 1 year experience in any of the following: Business Development Sales Marketing Loan Officer Debt Collection Collection Officer or Loan Recovery. OND HND or BSC in finance banking business administration marketing economics or a related field Previous experience selling or recovering any type of loan facility to corporations individuals or SMEs. is mandatory. Experience working in a finance company microfinance bank fin-tech cooperative or any lending institution is an added advantage. Good communication negotiation and interpersonal skills. Ability to persuade customers and resolve payment issues professionally. Good record-keeping and reporting skills. Proficiency in Microsoft Office especially Excel and Word. Ability to work with minimal supervision and meet set targets.

Employment Type : Full Time
Experience: years
Vacancy: 1