Call Verification Officer

Job Summary

The Call Verification Officer will be responsible for conducting outbound verification calls to customers confirming information provided during onboarding and loan application processes and ensuring compliance with internal verification standards.

Key Responsibilities

Conduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies inconsistencies or red flags identified during calls

Requirements
Minimum of 0-1 year experience in Customer Service Customer Relations Call Centre Operations Verification or a related role.
Excellent verbal communication and interpersonal skills.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.

Salary

100000 Monthly

Required Experience:

Junior IC

Employment Type : Contract
Experience: years
Vacancy: 1