In-Shop Sales Agents

In-Shop Sales Agents
Location: Kano and Jigawa
Contract Type: Contract
Salary - N70000 Transportation - N20000
Onsite: Mon - Sat

About the Role
Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic customer-focused Sales Agents to join our this role you will be stationed at designated 3C HUB retail outlets engaging walk-in customers promoting our phone financing solution and guiding them through the onboarding and application process.
This role requires strong communication skills persuasive selling ability and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

• Actively approach and engage walk-in customers at 3C HUB retail phone locations to promote Flexi MFBs mobile installment financing product.
• Explain product features payment plans eligibility criteria and financing terms in a clear and professional manner.
• Assist customers with onboarding application submission and required documentation.
• Provide accurate information answer customer inquiries and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads applications conversions and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines customer verification processes and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND NCE or equivalent qualification.
• Prior experience in sales field marketing retail banking or telecom product sales is an added advantage.
• Strong communication persuasion and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70000 Transportation - N20000
• Unlimited bonuses based on phone installment sales (N1000 per phone sold)
• Training coaching and growth opportunities
• Performance incentives and rewards

Required Experience:

Intern

Employment Type : Contract
Experience: years
Vacancy: 1