Sales Officer - Fixed Line

Job title : Sales Officer - Fixed Line

Job Location : Lagos Deadline : October 09, 2026 Quick Recommended Links

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• The Sales Officer – Fixed Line is a high-energy, frontline sales role focused on customer acquisition, relationship management, and revenue retention within designated residential estates and commercial clusters.
• The role is 100% direct field sales, requiring extensive door-to-door prospecting, cold calling, territory mapping, customer acquisition, payment collection, onboarding, and customer follow-up. The successful candidate must be an aggressive self-starter with a proven track record of achieving sales targets in a field environment.

Key Responsibilities

• Conduct extensive daily cold calling, door-to-door prospecting, territory mapping, and cluster marketing within assigned residential estates and commercial areas.
• Build and maintain a strong sales pipeline through consistent lead generation and customer acquisition.
• Manage the complete sales cycle from prospect identification and product pitching to CAF sign-up, payment collection, onboarding, and installation coordination.
• Explain product offerings clearly and convert prospects into paying customers.
• Coordinate with technical teams to ensure smooth and timely broadband installation for new customers.
• Build and maintain relationships with Estate Facility Managers and key community stakeholders to secure access for marketing activations and customer acquisition.
• Identify, appoint, and manage Sub-Sales Agents (SSAs) to expand lead generation and sales coverage within assigned territories.
• Serve as the first point of contact for onboarded customers and maintain strong customer relationships throughout the customer lifecycle.
• Liaise with Customer Care to facilitate data recharges, complaint resolution, and customer support, helping to minimise churn.
• Monitor competitor activities, pricing/tariff changes, service availability, and downtime within the assigned territory.
• Maintain accurate customer, prospect, and pipeline records.
• Submit daily sales reports, pipeline updates, and territory activity reports to the ASM.
• Consistently achieve assigned daily, weekly, and monthly sales and revenue targets.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Business Management, Statistics, or a related quantitative field.
• 2–3 years of proven frontline field-sales experience in Nigeria.
• Must have hands-on experience in direct field sales, door-to-door selling, cold calling, territory/cluster marketing, lead generation, and customer acquisition.
• ISP and Telecom experience is an added advantage
• Candidates whose experience is primarily retail counter sales, telesales, call centre sales, or office-based sales will not be considered.
• Proven ability to manage the full sales cycle, including prospecting, pitching, conversion, payment collection, onboarding, and customer follow-up.
• Strong knowledge of residential estates and business clusters on Lagos Island is highly advantageous.
• Demonstrated ability to work with estate managers, community stakeholders, agents, and other local contacts to generate sales opportunities.
• High-energy, target-driven, self-motivated, and comfortable working extensively in the field.
• Excellent communication, persuasion, negotiation, and relationship-management skills.
• Strong time management, resilience, and ability to work independently in a challenging field environment.
• Stable career history with demonstrated commitment to field sales and customer acquisition.