Internal Control Associate

Job Description

Role Overview

The Internal Control Associate will play a critical role in strengthening Ashcorp’s operational integrity by ensuring robust internal controls, continuous monitoring, and effective risk mitigation across all business units. This role combines analytical thinking, financial oversight, and process governance to safeguard company assets, enhance compliance, and support operational efficiency.

The associate will oversee end-to-end control activities, from transactional verification to process reviews and reporting, ensuring accuracy, accountability, and adherence to company policies. The role requires the ability to identify control gaps, recommend improvements, and collaborate cross-functionally with finance, operations, and management teams. A strong balance of attention to detail, analytical capability, and execution discipline is essential.

Key Responsibilities:

Operational Monitoring & Control Execution

• Conduct continuous monitoring of business operations to identify risks, inefficiencies, and policy breaches.
  
• Perform weekly reviews of unfulfilled or delayed orders, refund exceptions, and payment requests.
  
• Identify trends and escalate systemic issues impacting operational performance or compliance.
  
• Ensure adherence to internal policies and operational procedures across all business units.
  

Transactional Verification & Financial Control:

• Validate daily financial transactions, including banking timelines, store cash counts, and payment processes.
  
• Perform monthly sales-to-cash reconciliations and investigate unexplained variances.
  
• Review and verify vendor onboarding documentation to ensure compliance with company standards.
  
• Maintain accurate and well-documented control records and audit trails.
  

Inventory Control & Assurance

• Participate in quarterly stock count exercises and validate inventory accuracy.
  
• Investigate inventory discrepancies, including shortages and overages.
  
• Review inventory aging reports to identify slow-moving or obsolete stock.
  
• Recommend control improvements to enhance inventory management processes.
  

Systems Governance & Compliance

• Review system user access, including admin rights and segregation of duties (SOD).
  
• Ensure system changes and implementations reduce manual intervention and control risks.
  
• Monitor compliance with system control policies and data integrity standards.
  
• Support the development and enforcement of internal control frameworks.
  

Collaboration & Reporting

• Work closely with Finance, Operations, and other departments to resolve control issues.
  
• Provide insights and recommendations to improve processes and mitigate risks.
  
• Prepare regular control reports and updates for the Head of Internal Audit & Control.
  
• Manage multiple control activities simultaneously while meeting reporting deadlines.
  

Risk Management & Continuous Improvement

• Identify control gaps and recommend practical solutions to strengthen processes.
  
• Contribute to the development and maintenance of Risk & Control Matrices (RCMs).
  
• Support internal audit reviews and follow up on remediation actions.
  
• Stay updated on internal control best practices and regulatory requirements.
  

Requirements

Qualifications & Experience

• Diploma, HND, or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  
• 3–5 years of experience in Internal Control, Audit, or Finance Operations.
  
• Strong experience performing financial reconciliations, process walkthroughs, and control documentation.
  
• Proficiency in Microsoft Excel and experience maintaining structured working papers and RCMs.
  
• Familiarity with systems such as Shopify, POS platforms, or similar operational tools.
  
• Strong analytical skills, attention to detail, and problem-solving ability.
  
• Excellent organizational and time-management skills with the ability to handle recurring tasks.
  
• Ability to work independently and collaboratively in a fast-paced environment.
  
• Up-to-date knowledge of internal control practices, financial controls, and risk management principles.
  

Benefits

Why Join Us?

At Ashcorp, you’ll be part of a forward-thinking luxury group where customer experience, data, and storytelling drive growth.

We offer:

• Competitive compensation and benefits perks such as Health Insurance, GLA, Leave Allowance, 13th Month
  
• Opportunities for professional growth and leadership development
  
• A collaborative and creative working environment
  
• The chance to help shape a growing skincare brand with global ambitions
  

Requirements
Qualifications & Key Competencies Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field. Professional certifications in Logistics, Supply Chain Management, or related disciplines are an added advantage. Minimum of 2–4 years’ experience in logistics, supply chain operations, order fulfillment, customer service, or related roles. Strong understanding of logistics operations, transportation processes, and supply chain management principles. Experience managing courier relationships and coordinating delivery operations. Proficiency in Order Management Systems (OMS), ERP systems, and Microsoft Office applications. Strong communication, negotiation, and interpersonal skills. Excellent analytical and problem-solving abilities. High attention to detail and commitment to operational accuracy. Strong time management and organizational skills. Customer-focused mindset with the ability to deliver exceptional service experiences. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Strong understanding of quality control, compliance requirements, and risk management principles. Demonstrated ability to collaborate effectively across cross-functional teams. Commitment to ethical conduct, integrity, and professionalism in all business activities. Typical Performance Indicators 1. On-time Delivery Rate: Measure the percentage of orders that are delivered to customers within the stipulated time frame. 2.Client relationship management: Building and maintaining strong relationships with clients to ensure customer satisfaction and retention. 3. Order accuracy Rate: Measure the percentage of orders that are fulfilled accurately, without errors or discrepancies. Generate reports to show percentage fulfillment on order accuracy weekly 4. Cost per order: Calculate the total cost incurred to fulfill each customer order including transportation, and other incurred costs. Generate report to measure cost matrix to help ascertain profitability 5. Customer satisfaction score: Coordinate customer feedback surveys to measure satisfaction levels. Generate reports based on survey feedback for each quarterly performance cycle.