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T.O.N Corporate Services
Retail ManagerT.O.N Corporate Services • Lagos, LA, ng
Retail Manager

Retail Manager

T.O.N Corporate Services • Lagos, LA, ng
2 days ago
Job description

We are seeking a Retail Manager to oversee the daily operations of the store and ensure that set targets are met.


Key Responsibilities
  • Create a unique retail experience in the store following brand guidelines
  • Develop and execute creative merchandising layouts for the store
  • Work with the management team to set annual budgets and targets
  • Manage budgets, profit and loss accounts, and monitor performance against agreed KPIs
  • Develop and maintain systems to ensure sufficient stock levels at all times
  • Analyse sales figures, interpret trends, and forecast future sales volumes to grow profit
  • Identify potential income generation opportunities with the management team
  • Ensure all business development activities support revenue growth objectives
  • Work with the sales team to develop limited edition commissions and multiples from exhibiting artists
  • Ensure compliance with all policies and procedures through meetings, audits, and store walk-throughs
  • Evaluate performance issues and actively recruit retail candidates
  • Provide support in identifying brands to be featured in the store portfolio
  • Monitor low-performing brands and suggest strategies for performance improvement
  • Effectively resolve customer complaints
  • Plan and oversee in-store promotional events and displays
  • Keep abreast of market trends to identify areas for improvement
  • Ensure the store complies with all legal, health, and safety guidelines
  • Perform any other tasks as assigned

Requirements

  • BSc./HND in Marketing, Business Administration, or a related field
  • Minimum of 5 years’ experience as a Retail Manager
  • Experience in the luxury lifestyle industry is an advantage
  • Professional certification will be an advantage
  • Working knowledge of the fashion/retail industry
  • Good knowledge of sales software, data entry and understanding of business policies and procedures
  • Ability to create spreadsheets, charts, and presentations
  • Highly proficient in Microsoft Office tools
  • Ability to prepare management reports and correspondence
  • Excellent time management, organisational, planning, and coordination skills
  • Ability to multitask and prioritise work effectively
  • Strong interpersonal, communication, negotiation, and analytical skills
  • Passionate about fashion, design, art, culture, and luxury
  • Must be organised, detail-oriented, and professional in attitude and appearance with good judgement and have a friendly personality



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Retail Manager • Lagos, LA, ng

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