WhatsApp Customer Sales Closer Job at Future Moves Recruitment Agency

WhatsApp Customer Sales Closer Job at Future Moves Recruitment Agency

Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing. Future Moves has exceptional expertise in Talent Sourcing, learning & development, talent management, HR Outsourcing & Payrolling, HR planning & Consulting, Policy Drafting, Culture Change and Organisation Effectiveness by designing and implementing interventions which identify the core areas of development to enhance the overall growth and competitiveness of your organization.

We are recruiting to fill the position below:

Job Position: WhatsApp Customer Sales Closer

Job Location: Remote - Work From Home
Work Hours: 8:00am – 10:00pm (with 2 hours total break daily)
‎Off Days: 1 rotating day off every 2 weeks

Role Summary

• ‎We are hiring a highly responsive, emotionally intelligent and result-driven WhatsApp Customer Service Executive to manage daily customer enquiries from ads and other channels, build trust quickly, guide customers to the right products, and convert conversations into sales.

‎Key Responsibilities

• ‎Respond to all WhatsApp enquiries promptly and professionally
• ‎Convert daily inbound leads from ads into paid orders
• ‎Guide customers on product selection, especially shade matching for foundation
• ‎Handle objections confidently and close sales without sounding pushy
• ‎Follow approved scripts, pricing, delivery information and brand policies
• ‎Upsell and cross-sell relevant RLG Cosmetics products
• ‎Maintain accurate follow-up with interested customers until conversion
• ‎Escalate complaints properly while protecting brand image
• ‎Keep chat records organized and updated

‎KPI Expectations

• ‎Fast response time
• ‎High lead-to-sale conversion rate
• ‎Strong follow-up discipline
• ‎Low missed messages
• ‎Excellent customer experience
• ‎Strict compliance with brand tone and process

‎Ideal Candidate:

• ‎Strong written communication
• ‎Very persuasive and sales-oriented
• ‎Patient, emotionally intelligent and confident
• ‎Can handle high daily lead volume
• ‎Must be accountable, proactive and highly disciplined.

Benefits

• Salary: N140,000 / Month + N8,000 monthly credit allowance.