Talent.com
Kaddi
Sales and Operations AssociateKaddi • Lagos, Lagos, Nigeria
Sales and Operations Associate

Sales and Operations Associate

Kaddi • Lagos, Lagos, Nigeria
6 days ago
Job type
  • Quick Apply
Job description
In partnership with our client, we are seeking a Sales & Operations Associate to be the face, the closer, and the enabler of a fast-growing AI-native commerce platform. This is not a desk role. You will be out in the field, finding businesses, having real conversations, demonstrating real value, and walking customers all the way from their first interaction with the product to their first live transaction. In this role, you will own the full cycle from identifying the right prospects to closing the deal, setting them up on the platform, and making sure they are actually using it and winning with it. If you are someone who thrives in the field, builds trust quickly, and measures your success by the results your customers achieve, we want to meet you.Who are we looking for?
  • You are a field sales professional with at least 2 years of experience in a Sales, Business Development, or Sales and Operations role, with a proven track record of closing customers and driving adoption.
  • You are comfortable owning the full sales cycle from prospecting and qualifying leads all the way through to onboarding and activation. You are disciplined, results-driven, and do not need to be chased to hit your numbers.
  • You set your own pace and hold yourself accountable.
  • You are an excellent communicator who builds trust quickly and knows how to speak to business owners in language that resonates with them.
  • You are resilient and thrive in fast-paced, on-the-ground environments where no two days look the same.
  • You are commercially minded and understand how to translate product features into clear business value for your customers.
  • You are proactive about sharing field feedback and have a sharp eye for patterns in customer behaviour, objections, and market opportunities.
  • You have experience selling to or working with businesses in fintech, POS systems, SaaS, or commerce-related products and ideally have sold to restaurants, retail stores, supermarkets, or hospitality businesses.
Your Responsibilities…Field Sales & Lead Qualification
  • You will identify and approach businesses already using WhatsApp for customer interactions, qualifying them based on operational fit and readiness.
  • You will build strong relationships with decision-makers including business owners and managers, earning their trust before asking for the sale.
Product Demo & Closing
  • You will deliver clear, practical, and compelling demos of the platform, communicating value in terms that matter most to business owners - revenue, efficiency, and customer experience.
  • You will handle objections confidently and close deals in a timely and professional manner.
Customer Onboarding
  • You will set up new businesses on the platform, configuring menus, workflows, and basic operations to ensure they are ready to start receiving orders immediately.
  • You will own the onboarding experience from start to finish, ensuring every customer goes live with confidence and clarity.
Activation & Retention
  • You will follow up post-onboarding to drive active usage and ensure customers are transacting consistently. You will identify and resolve early-stage friction points before they become reasons for customers to disengage.
Feedback & Market Insights
  • You will share structured feedback from the field, highlighting patterns in objections, feature gaps, and customer behaviour to inform product and go-to-market decisions.
What Success looks like…
  • Consistently sourcing and qualifying high-quality leads within the first 30 days in the role.
  • Running effective demos and closing deals with a strong and improving conversion rate by day 60.
  • Successfully onboarding customers with minimal friction and a smooth go-live experience by day 90.
  • Customers are actively transacting and showing repeat usage within the first 60 to 90 days post-onboarding.
  • Structured field feedback is shared regularly, providing the team with clear and actionable market insights.
To be considered for this role you should have…
  • A minimum of 2 years of experience in a Sales, Business Development, or Sales and Operations role.
  • Proven track record of qualifying leads, running demos, and closing customers in a field sales environment.
  • Experience owning the full sales cycle from prospecting through to onboarding and activation.
  • Familiarity with fintech, POS systems, SaaS, or commerce-related products is a strong advantage.
  • Experience selling to restaurants, retail stores, supermarkets, or hospitality businesses is highly preferred.
  • Strong communication, relationship-building, and objection-handling skills.
  • A results-driven mindset with the discipline and resilience to thrive in a fast-paced, on-the-ground role.
  • A Bachelor's degree in Business, Marketing, or a related field is an advantage.
Challenges you may face in this role…
  • Building trust with business owners who may be unfamiliar with AI-native tools and cautious about adopting new technology.
  • Managing a full sales cycle independently in the field while maintaining quality at every stage from prospecting to activation.
  • Driving consistent usage post-onboarding in an environment where customers may revert to familiar habits without follow-through.
  • Balancing the demands of active prospecting and lead generation with the operational work of onboarding and supporting existing customers.
  • Operating in a fast-moving startup environment where processes, tools, and priorities can evolve quickly.
The Goodies…
  • Competitive base salary plus commission tied to activated customers and performance.
  • Real earning upside based on your revenue contribution the better you perform, the more you earn.
  • A front-row seat at a fast-growing AI-native company reshaping how businesses operate on messaging platforms.
  • Opportunity for growth in a high-impact, high-visibility role where your results speak for themselves.
  • A collaborative and performance-driven team that values initiative, ownership, and result
Create a job alert for this search

Sales and Operations Associate • Lagos, Lagos, Nigeria

Similar jobs

FP&A Senior Associate - Cards Stream

RenmoneyLagos, LA, NG
Quick Apply

We are a finance-driven organization focused on disciplined financial planning, performance analysis, and strategic decision support across our cards business.Our FP&A function partners closely... Show more

Solutions Delivery Associate

MultigateLagos, LA, NG
Quick Apply

Multigate seeks a Solutions Delivery Associate who will play a critical role in the end-to-end implementation and delivery of its solutions to corporates, financial institutions and partners.This r... Show more

Retail Sales Associate - Nigeria

Capital PartnersLagos, LA, NG
Quick Apply

The Retail Sales Associate is responsible for delivering excellent customer service, driving sales, and supporting daily store operations.The role focuses on understanding customer needs, promoting... Show more

Business Development Associate

PALMPAY LIMITEDLagos, Lagos, NG
Quick Apply

Palmpay Limited is currently expanding and recruiting for immediate employment into different departments within the Flexi... Show more

In-Shop Sales Agents

PALMPAY LIMITEDLagos, NG
Quick Apply

In-Shop Sales Agents Contract Type: Contract Basic salary - N70,000, Transportation - N20,000 Fully Onsite - Mon - Sat  About the Role Flexi Microfinance Bank is expanding its Mobile Installme... Show more

POS Aftersales Operations Manager

PALMPAY LIMITEDLagos, Lagos, NG
Quick Apply

POS Aftersales Operations Manager will lead and oversee the entire Retrieval Zonal Management (ZM) Team across Nigeria.The ideal candidate will be responsible for driving field efficiency, ensuring... Show more

People & Operations Lead

EstradaintlLagos, Nigeria
Quick Apply

Industry: Personal Care Company.Employment Type: Full Time | Onsite.Our client is a rapidly growing personal care company committed to delivering high‑quality beauty and wellness products to consum... Show more

In-Shop Sales Agents - Lagos

PALMPAY LIMITEDLagos, Lagos, NG
Quick Apply

Sales Agents Contract Type: Contract Basic salary - N70,000 Fully Onsite About the Role Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, cust... Show more

Business Operations Associate

Eny Consulting IncLagos, Lagos State, Nigeria
Quick Apply

R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" d... Show more

Associate, Finance and Operations

Sankore InvestmentsLagos, LA, ng
Quick Apply

The Associate, Finance Operations provides hands-on execution support across core finance activities, including fund accounting, reconciliations, financial reporting processes, treasury operations,... Show more

Senior Manager, Sales Operations

HugoLagos, Lagos, .NG
Quick Apply

Hugo is transforming the future of a continent by re-envisioning the future of its work.We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent.A... Show more

Senior Growth Associate,Enterprise (B2B)

UtivaLagos, LA, ng
Quick Apply

Senior Growth Associate, Enterprise(B2B) - Utiva.B2B leads across SMEs, startups, and corporate organisations to drive revenue growth for Utiva.You will engage HR, L&D, and business stakeholder... Show more

Aggregator Operations Specialist

PALMPAY LIMITEDLagos, NG
Quick Apply

Overview Responsible for the operational management of the POS channel ecosystem.By establishing an Aggregator management framework and channel operation strategies, this role aims to improve chann... Show more

Senior Growth Associate (B2C)

UtivaLagos, LA, ng
Quick Apply

Utiva, you will be responsible for driving customer acquisition and revenue growth by identifying, engaging, and converting individual learners seeking career advancement through Utiva’s learning p... Show more

Recruitment Operations Analyst

EstradaintlLagos, Nigeria
Quick Apply

Recruitment Operations Associate.Location: Surulere, Lagos, Nigeria.Reports to: Head of Recruitment/Chief Recruitment Officer.Work Arrangement: Hybrid(3 days onsite, 2 days remote).Compensation: ₦2... Show more

Sales Agents

PALMPAY LIMITEDLagos, NG
Quick Apply

Basic Salary: N70,000    Transportation allowance:  N20,000 Fully onsite About the Role Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking ent... Show more

Sales and Marketing Lead

JobbermanOta, OG, ng
Quick Apply

Our client, a fast-growing agribusiness with interests in.Sales and Marketing Lead to lead its commercial strategy and drive revenue growth.Ota (with significant time in Lagos sales office).Net + P... Show more

Customer Support & Sales Development Associate

EstradaintlLagos, Nigeria
Quick Apply

Customer Support & Sales Development Associate.Our client is a growing real estate company focused on delivering premium property solutions while leveraging digital platforms to attract an... Show more