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Cashier Job at Tonia Pharmacy Limited
Cashier Job at Tonia Pharmacy LimitedTonia Pharmacy Limited • Abuja, NG
Cashier Job at Tonia Pharmacy Limited

Cashier Job at Tonia Pharmacy Limited

Tonia Pharmacy Limited • Abuja, NG
5 days ago
Job description

Job Summary


  • The Cashier is responsible for handling all financial transactions within the pharmacy and superstore in a timely, accurate, and professional manner.
  • The role involves receiving payments, issuing receipts, maintaining cash accountability, and ensuring excellent customer service while complying with company policies and regulatory standards.

Key Responsibilities
Transaction Processing:

  • Receive and process payments (cash, POS, transfers) for goods and services.
  • Accurately issue receipts and invoices to customers.
  • Ensure correct pricing, discounts, and promotions are applied.
  • Balance cash register at the beginning and end of each shift.

Customer Service:

  • Greet customers warmly and attend to them in a professional manner.
  • Respond to inquiries regarding products, prices, and store policies.
  • Handle customer complaints politely and escalate when necessary.
  • Maintain a friendly and welcoming checkout environment.

Cash Handling & Accountability:

  • Maintain proper custody of cash and prevent shortages or overages.
  • Perform daily cash reconciliation and report discrepancies immediately.
  • Ensure all transactions are properly recorded in the system.
  • Safeguard POS machines and other financial tools.

Sales Support:

  • Support sales activities by promoting ongoing offers and products.
  • Cross-sell and upsell pharmacy and supermarket items where appropriate.
  • Assist customers in locating products when necessary.

Record Keeping & Reporting:

  • Maintain accurate transaction records and daily sales reports.
  • Prepare end-of-day financial summaries.
  • Assist in stock documentation when required.

Compliance & Controls:

  • Adhere strictly to company financial policies and procedures.
  • Ensure compliance with health, safety, and regulatory standards.
  • Prevent fraud, theft, or misuse of company resources.

Store Operations Support:

  • Maintain cleanliness and organization of the cashier area.
  • Assist in stock arrangement and shelf monitoring when required.
  • Support inventory counts and audits when assigned.

Key Performance Indicators (KPIs)

  • Accuracy in transactions (zero or minimal errors)
  • Daily cash balancing compliance
  • Customer satisfaction ratings
  • Speed and efficiency of service
  • Reduction in cash discrepancies
  • Upselling contribution to sales.

Qualifications & Requirements

  • Minimum of HND / BSc Degree (additional qualifications are an advantage)
  • Proven experience as a cashier or in a retail environment (pharmacy experience is an added advantage)
  • Basic knowledge of accounting principles
  • Familiarity with POS systems and basic computer skills
  • Strong numerical and analytical skills.

Skills & Competencies:

  • Excellent communication and interpersonal skills
  • High level of integrity and honesty
  • Attention to detail and accuracy
  • Ability to work under pressure
  • Good customer service orientation
  • Time management and multitasking abilities.

Working Conditions:

  • Requires standing for long periods
  • May involve weekend and shift work
  • Fast-paced retail and healthcare environment.

Additional Requirements:

  • Professional appearance and conduct
  • Ability to handle confidential financial information
  • Team player with a positive attitude.
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Cashier Job at Tonia Pharmacy Limited • Abuja, NG

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