Digital Sales/Customer SpecialisteRecruiter • Abuja, FC, ng

Digital Sales/Customer Specialist

eRecruiter • Abuja, FC, ng

1 day ago

Job description

Job Description

Our client is the regional distributor for the world’s leading manufacturers of sanitary fittings, kitchen, tiles, doors and other interior solutions in Nigeria. They are seeking to hire a Digital Sales/Customer Success Specialist.

The ideal candidate will help develop a Digital product portfolio in terms of turnover, profitability and customer satisfaction, supporting the sales team in maximising product penetration and positioning. To maximise the number of people actively using the cloud platform.

KEY RESPONSIBILITIES

To achieve sales and profitability target
To support sales force in pre-sales & sales activities, providing product training to sales force on digital offering.
To organize and run seminars or webinars to duly promote the digital portfolio
To directly support customers in having a successful implementation by providing training and tutoring accordingly.
To create customer case studies and best practices that clearly explain the value and the benefits of the product in terms of attraction, retention of customers and secondary revenues.
To provide reliable and structured Forecast and Pipeline Management.
To monitor competitors, in terms of pricing, products feature etc. providing proactive market feedback to HQ
To interact with marketing & sales mgr to define tailored solutions and initiatives for each vertical market
To promote and plan initiatives to maximize customer satisfaction
To monitor discount to maximize profitability
To support product launch, promotion, and commercial activities to maximize sales.
Guarantees implementation of products cultural model through company policies and procedures implementation and localization, compliant to Corporate Governance

Requirements:

Bachelor Degree in STEM (Science, Technology, Engineering, and Mathematics) and Economics
Experience in direct sales or business development sales support, in consultancy or in training
Experience in sales processes / business development / customer education
Membership in Software Companies, Consultancy, Services, Electronic, Fitness
Consultative Sales techniques
Long term customer relationship approach
Product knowledge
Public Speaking
Social Media and Digital knowledge/skills
Fluent in English (mandatory)
Training & Education
Eager to learn and grow
Marketing and Market analysis skills
Time and project management
Negotiation skills

REQUIRED PERSONAL SKILLS

Passion and optimism
Pioneer Approach
Proactivity
Customer and process oriented
Problem solver
Result driven
Team player

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Digital Sales/Customer Specialist • Abuja, FC, ng

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