Job Description
To ensure accurate and timely reconciliation of all cheques and cards delivered by the vendor against the production reports sent in by card services and those transmitted to vendors via SFTP. Prepare the card dispatch schedule to track the number cheques and cards sent to each branch. Ensure that all cheques and cards are forwarded to the UPS mail room within the agreed SLA. Adequate record keeping of all production reports sent to the team for processing. Daily call over of the delivery schedule against the production reports.
Resource utilization and maintain a cooperative supportive working relationship with other team members.
Respond to email queries relating to cheques and cards dispatch status timely. Manage branches’ expectation by informing them of possible delays due to late delivery of cheques and cards by the vendor.
Qualifications
Experience
Additional Information
Behavioural Competencies:
Technical Competencies:
Careers
Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose: Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.
Officer, Quality Control • Lagos, LA, NG
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