Dispatch Rider

Job title : Dispatch Rider

Job Location : Lagos Deadline : October 16, 2026 Quick Recommended Links

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Job Summary

• The Dispatch Rider will be responsible for the safe, timely, and efficient delivery and collection of packages, documents, and other items on behalf of the company and its clients.
• The rider will ensure that all assigned deliveries are completed promptly while maintaining professional relationships with customers and adhering to all road safety and company requirements.

Job Description

• The Dispatch Rider will handle the collection, transportation, and delivery of parcels, documents, and other items to designated locations.
• The successful candidate must be familiar with local routes, traffic conditions, and road safety regulations and must demonstrate a high level of responsibility, punctuality, and professionalism.

Key Responsibilities

• Pick up and deliver parcels, documents, and other items to customers and designated locations.
• Ensure all deliveries are completed safely, accurately, and within the agreed timeframe.
• Confirm the identity and delivery details of recipients before handing over packages.
• Obtain proof of delivery, signatures, or other required delivery confirmation.
• Handle packages carefully to prevent damage, loss, or misplacement.
• Maintain accurate records of all assigned deliveries and collections.
• Report completed, pending, unsuccessful, or delayed deliveries to the supervisor.
• Collect payments or documents from customers when assigned and properly account for them.
• Maintain regular communication with the Operations/Supervisor throughout delivery assignments.
• Plan delivery routes effectively to minimise delays and unnecessary fuel consumption.
• Ensure the motorcycle is kept clean, roadworthy, and properly maintained.
• Carry out routine checks on the motorcycle, including tyres, brakes, lights, engine oil, and fuel levels.
• Report mechanical faults or maintenance requirements immediately.
• Comply with all traffic laws, road safety regulations, and company policies.
• Maintain confidentiality and ensure customer packages and information are handled securely.
• Demonstrate professional and courteous behaviour when dealing with customers.
• Perform other duties as assigned by management.

Requirements
Education:

• Minimum of SSCE / WAEC / NECO or equivalent.
• Additional training or certification in logistics, transportation, or delivery services is an advantage.

Experience:

• 1 – 2 years of experience as a Dispatch Rider, Delivery Rider, Courier Rider, or in a similar role.
• Previous experience with a logistics, courier, transportation, or e-commerce company will be an added advantage.
• Experience handling customer deliveries and proof-of-delivery documentation is desirable.
• Good knowledge of the local operating area is an advantage.

Other Requirements:

• Must possess a valid motorcycle riding licence.
• Must have a valid means of identification.
• Must be physically fit and capable of riding for extended periods.
• Must have a good knowledge of the operating area.
• Must demonstrate a good understanding of road safety regulations.
• Must be reliable, punctual, honest, and responsible.
• Must have a smartphone and be comfortable using navigation applications.
• Must be willing to work flexible hours, including weekends or public holidays when required.
• Must have a clean and responsible riding record.
• Previous logistics or courier experience will be an added advantage.
• Must be willing to comply with all company safety and operational procedures.

Required Skills:

• Good knowledge of local roads, routes, and traffic patterns.
• Excellent riding and motorcycle-handling skills.
• Good time-management and organisational skills.
• Ability to work under pressure and meet delivery deadlines.
• Good communication and interpersonal skills.
• Strong customer service skills.
• Ability to follow instructions accurately.
• Good problem-solving and decision-making skills.
• High level of responsibility and attention to detail.
• Ability to use smartphones, Google Maps, GPS, and delivery applications.
• Ability to maintain accurate delivery records.