Marketing manager / Lead
Company : A-Bay Tours Limited
A leading travel agency serving Nigerian travelers with curated group, solo, honeymoon, and visa processing services.
Job Title : Marketing Manager / Lead
Department : Marketing
Reports To : General Manager / Managing Director
Employment Type : Full-Time
Location : Abuja , Niegria (Hybrid)
Job Overview :
We are seeking a strategic, creative, and results-driven Marketing Manager / Lead to oversee and implement all marketing efforts across the company. The ideal candidate will be responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth. This role requires a hands-on leader who can manage campaigns, analyze performance data, and coordinate with internal teams to achieve business goals.
Job Description — Marketing Team Lead / Marketing Manager
Company : A‑Bay Tours (Leading travel agency serving Nigerian travelers with curated group, solo, honeymoon, and visa processing services)
Location : Abuja, Nigeria (Hybrid)
Reports to : General Manager / Managing Director
Employment Type : Full‑time
Role Overview
We are hiring a strategic, hands on Marketing Team Lead / Marketing Manager to turn marketing efforts into measurable growth. This role owns go-to market planning, digital acquisition, CRM and automation, content and brand strategy, performance marketing, partnerships, and the marketing team’s day-to-day delivery. The ideal candidate is analytically strong, experienced in travel or consumer services, and obsessed with converting awareness into bookings and revenue.
What success looks like (KPIs & measurable targets)
- Increase monthly qualified leads (MQLs) and reduce cost-per-lead (CPL) while improving lead-to-booking conversion.
- Achieve defined ROAS targets on paid channels and maintain positive marketing contribution to revenue.
- Grow organic sessions and search visibility (SEO) quarter-on-quarter.
- Improve email open / click rates and conversion from automated nurture flows.
- Drive recurring B2B group bookings and partnerships that contribute to monthly revenue targets.
- Deliver measurable improvements to customer retention and up-sell rates.
Key Responsibilities
Develop and execute an integrated marketing strategy aligned to sales and company revenue goals.Plan and run multi-channel acquisition campaigns (paid search, paid social, display, email, content, SEO, affiliates, and partnerships).Own the end-to-end funnel : awareness → consideration → booking → retention. Define metrics and dashboards to measure each stage.Manage the marketing budget; optimize spend by channel based on performance and ROI.Lead CRM strategy and automation (lead scoring, nurture workflows, segmentation, cross‑sell and retention flows).Create and maintain a content calendar that supports SEO, social, email and conversion rate optimization (CRO) efforts.Work closely with Sales, Operations and Product teams to design conversion paths and bookings funnels.Use analytic (GA4, Looker Studio / Data Studio or equivalent) to analyze campaign performance and recommend optimizations.Line manage, mentor and hire marketing staff; coordinate external agencies and freelancers as needed.Establish and grow B2B partnerships (corporate retreats, schools, diaspora groups, travel influencers) to drive group bookings.Oversee creative assets and brand guidelines — ensure consistent brand voice across channels.Represent the company at industry events and manage PR and reputation initiatives where relevant.Ensure compliance with advertising and industry regulations and maintain data privacy standards.Core Qualifications & Experience
Bachelor's degree in Marketing, Business, Communications or related field (Master’s or MBA is a plus).5+ years marketing experience with at least 2 years managing a team or cross-functional projects. Travel / tourism experience preferred.Proven track record driving measurable revenue growth from digital channels (demonstrable campaign metrics).Strong analytical skills — comfortable with data, dashboards and ExcelHands-on with digital marketing platforms : Google Ads, Meta Business Suite, Google Analytic (GA4), SEO tools (SEMrush / Ahrefs), and email / CRM platforms (HubSpot, Zoho, Mail-chimp etc.).Experience with CRM-driven revenue funnels and marketing automation.Excellent communication, stakeholder management, and project management skills.Preferred Skills & Tools
Certifications : Google Ads, Google Analytics, Meta Certified, or equivalent.Familiarity with design tools (Canva, Figma, Adobe Creative Cloud) and content production workflows.Experience with booking platforms and travel industry tech stacks is an advantage.Comfortable managing paid media budgets and measuring ROAS / CAC / LTV.Familiar with influencer marketing, UGC, and video-first social strategies.Hiring Details & Team Structure
Role will manage 2–6 direct reports (content creator, performance marketer, CRM specialist, social / community manager) depending on hiring stage.Works closely with Sales (B2C and B2B), Operations, and Customer Service.Line manager : General Manager / Managing Director.First 30 / 60 / 90 Day Plan (Expected Deliverable)
0–30 days : Audit current channels, campaigns, creative, and CRM. Deliver a gap analysis and prioritized road map.31–60 days : Implement quick‑win optimizations (campaign re‑allocations, landing page improvements, lead capture flows) and begin A / B tests.61–90 days : Launch the Q2 acquisition plan, establish dashboards for weekly reporting, and begin measurable growth on key KPI targets.Compensation & Benefits
Competitive salary (market aligned) and performance based bonuses.Benefits : health insurance contribution, pension, training budget, flexible / remote days.Role may include travel for events and partner meetings; travel expenses covered per company policy..