Job description
Job title : Senior Administrative Associate
Job Location : Lagos Deadline : October 10, 2026 Quick Recommended Links
The Role
- As our Senior Administrative Associate, you'll be the backbone of our clinic operations.
- You'll make sure patients have a great experience from the moment they walk in.
- You'll keep the facility running, the team coordinated, and the paperwork in order. If you like solving problems before they become problems, this role is for you.
What You'll Do
- Keep the clinic safe, clean, and fully operational every day
- Manage staff schedules, attendance, and leave planning
- Help patients book appointments and get the information they need on time
- Plan and run health outreach programs and wellness events in the community
- Handle billing, invoicing, and payments from corporate clients and vendors
- Make sure all regulatory paperwork is filed correctly and on time
- Train staff on digital tools and find ways to make processes faster and simpler.
Requirements
What You'll Bring:
- Bachelor's Degree or HND
- 3 - 5 years of post NYSC experience in operations management in a service industry (healthcare, hospitality, or corporate services)
- Direct experience working in a healthcare or clinic setting
- Ability to use data to track performance and spot areas for improvement
- Completed NYSC or have a certificate of exemption
- Live within 10km of zone 6, 48 Yaounde St, Wuse, FCT.
Nice to Have:
- Experience with electronic medical record (EMR) systems or clinic management software
- Background in event coordination like corporate health talks or community outreaches
- Knowledge of regulatory compliance for health facilities (LAWMA, HEFAMAA, FIRS, LIRS)
- Strong communication skills and ability to work well with different teams.
What We Offer
- Work Arrangement: Onsite at a Reliance Family Clinics
- Paid annual leave
- Premium health insurance coverage for you and your family
- Learning and development allowance to support your professional growth
- Social events allowance
- Daily light refreshments
- Annual performance bonus
- Annual performance-based salary review
- Monthly contributory pension.