Front Desk / Customer Service Officer

SwiftConsultingOwerri, Imo, NG

16 days ago

Job description

Swift Consulting

an Education, Human Resources and Management firm is currently seeking qualified and experienced applicant to fill the role of

Front Desk / Customer service Officer

for one of our clients in the Agro-allied sector.

REQUIREMENTS

Minimum of HND / BSc degree in a related field

Proven experience in front desk or customer service roles (experience in agricultural is a plus).

Excellent communication and interpersonal skills.

Must be punctual, reliable, and able to work with minimal supervision.

Proficiency in Microsoft Office tools (Word, Excel, Outlook).

Good organizational and multitasking abilities.

Friendly, approachable, and customer-oriented attitude is compulsory.

LOCATION

: Imo state.

MAJOR RESPONSIBILITIES

Maintain a neat and welcoming reception area

Handle incoming phone calls, enquiries, and complaints professionally

Serve as the first point of contact for visitors, customers, and suppliers.

Provide accurate information about the farm’s products and services.

Process customer's orders.

Record and relay messages promptly to the appropriate departments.

Manage front office operations, including receiving guests and directing them appropriately.

Keep records of customer interactions, transactions, and feedback.

Assist in processing sales orders and coordinating with production or sales teams.

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Front Desk Officer • Owerri, Imo, NG

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