Front Desk Social Media Handler

Our company YBB Beauty Clinic & SPA is looking for a professional front desk clerk to oversee all receptionist, secretarial and social media inquiry duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, client appointment scheduling and social media post & engagements.

Job Description

Includes but not limited to responsibilities like greeting visitors, managing staff check-ins and check-outs, answering phone calls, directing inquiries, maintaining the reception area, handling administrative tasks like scheduling appointments, and ensuring a positive first impression for guests, all while demonstrating excellent customer service skills and a professional demeanor; essentially serving as the first point of contact for a company or establishment. You will also be responsible for handling the social media page for the business (Instagram).

Requirements :

HND, BSc or relevant qualification.

Must have experience with editing and posting on social media (Instagram, TikTok and SnapChat)

Must have experience in editing with CAPCUT and INSHOT

Good understanding of office administration and basic customer service practices.

Superb written and verbal communication skills.

Excellent organizational and multi-tasking abilities.

Strong knowledge of MS Office programs and others.