Technical Service Manager (Scientific Equipment)Bristol Scientific • Lagos, Nigeria

Technical Service Manager (Scientific Equipment)

Bristol Scientific • Lagos, Nigeria

9 days ago

Job description

Job title : Technical Service Manager (Scientific Equipment)

Job Location : Lagos

Deadline : February 22, 2026

Quick Recommended Links

Jobs by Location
Job by industries
Career Advice

Role Overview

The Service Manager is responsible for leading Bristol Scientific's service operations, ensuring that customer installations, maintenance, and technical support are delivered efficiently and to the highest professional standards. This position requires a hands-on leader who can manage a team of field engineers and application specialists, drive operational discipline, and continuously improve service delivery processes across Nigeria.

While prior experience in laboratory instrumentation is an advantage, this role is best suited to candidates with strong in Growth mindset Leadership, people management and technical service background, industrial maintenance, or engineering operationsfor example, from oil and gas services, medical devices, manufacturing, or other equipment-based industries.

Key Responsibilities

Lead and develop the service and technical support team, ensuring clear accountability, performance monitoring, and professional growth.

Plan and oversee field activities including installation, preventive maintenance, troubleshooting, and customer support.

Drive operational efficiency through structured scheduling, SLA management, and consistent reporting.

Serve as escalation point for technical and service-related issues, ensuring timely resolution and communication with all stakeholders including customers.

Coordinate internal resources and manage communication between service, sales, and administrative teams.

Conduct regular service team meetings and business reviews, ensuring visibility on workload, progress, and targets.

Develop and enforce service standards, ensuring compliance with OEM, safety, and quality requirements.

Support customer relationship management and contribute to building Bristol Scientific's reputation for reliability and responsiveness.

Liaise with OEM partners to coordinate technical training, certification, and service program implementation.

Prepare and monitor service performance metrics, cost control reports, and business plans.

Promote a culture of teamwork, accountability, and continuous improvement within the service department.

Qualifications

Bachelor's degree or HND in Electrical, Mechanical, Instrumentation, or Industrial Engineering (or a related technical discipline).

Minimum 5 years of experience in managing field service or maintenance teams within a technical or engineering industry.

Strong leadership skills with proven ability to supervise engineers and coordinate complex service operations.

Experience managing SLAs, preventive maintenance schedules, and service reporting.

Demonstrated customer orientation with strong communication and problem-solving abilities.

Proficient in MS Office and service management systems (CRM, ERP, or ticketing tools).

Preferred Attributes

Background in equipment servicing within oil & gas, industrial, power, or medical technology sectors.

Exposure to multinational or OEM-driven service environments.

Analytical mindset with attention to detail and process improvement.

High integrity, organisational discipline, and a collaborative leadership style.

Create a job alert for this search

Technical Service Manager Scientific Equipment • Lagos, Nigeria

Similar jobs

PU Chemical Sales Manager

Marbleclear limited • Lagos, Lagos, NG

Our client in the chemical manufacturing sector seeks to hire a PU Chemical Sales Manager to drive national sales and business expansion for polyurethane (PU) chemicals, including polyols, isocyana...Show more

Last updated: 30+ days ago • Promoted

User Growth - Card Services Manager

PALMPAY LIMITED • Lagos, Lagos, NG

Quick Apply

PalmPay is a leading pan-African fintech company operating across Nigeria, Ghana, Kenya, Uganda, and Tanzania.We are on a mission to simplify financial services and empower businesses and individua...Show more

Last updated: 30+ days ago

Technical Engineering Coordinator

Rentokil Initial • Lagos, LA, NG

Quick Apply

The Technical Engineering Coordinator is responsible for an efficient reporting system as well as the.Boecker® internal and external clients. The TEC assists in providing technical support to techni...Show more

Last updated: 30+ days ago

Medical Service Engineer / Technician Employment

EQUATOR MEDICS INTERNATIONAL LTD • Ikeja, Lagos, NG

VACANCY! VACANCY!! VACANCY!! SERVICE ENGINEER / TECHNICIAN EMPLOYMENT / SALES REPRESENTAIVES 1.Candidate must possess a bachelor’s degree, HND or OND in any of the following Engineering courses (i) ...Show more

Last updated: 30+ days ago • Promoted

Senior Product Manager - Savings Products

Renmoney • Lagos, LA, NG

Quick Apply

Product Strategy & Ownership.Own the end-to-end strategy for Renmoney’s savings products, including : .Structured and goal-based savings products. Future diaspora savings offerings.Translate Renmo...Show more

Last updated: 6 days ago

Commercial and Client Services Manager

TotalDataLimited • Lagos, LA, ng

Quick Apply

We are seeking a strategic Commercial Manager who goes beyond account management, someone who can identify high-value market opportunities, develop compelling and innovative service offerings, and ...Show more

Last updated: 3 days ago

Category Manager (Water)

HRD solutions • Lagos, Lagos, NG

Develop and maintain strong, enduring and profitable relationship with distributors and consumers within coverage area.Develop and execute comprehensive category strategies for the Water segment al...Show more

Last updated: 30+ days ago • Promoted

Engineering Manager

Renmoney • Lagos, LA, NG

Quick Apply

We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria.We provide loans,...Show more

Last updated: 30+ days ago

Technical Sales Specialist Data Center

RM Staffing B.V. • Lagos, LA, NG

You’ll be the face of our technical expertise, conducting compelling.By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve...Show more

Last updated: 30+ days ago

Sales Manager (Blood Glucose Meter)

eRecruiter • Lagos, LA, ng

Quick Apply

Our client is a leading healthcare technology provider who is dedicated to improving the quality of healthcare delivery, by providing innovative medical technology solutions and have become a trust...Show more

Last updated: 19 days ago

Nigeria Food Technologist as Country Manager / Technical Sales Manager Food Ingredients

GFIC • Lagos, Nigeria

Quick Apply

This is a B2B job not a FMCG job.Must have is a Degree in food technology and selling experience of Food Ingredients.Food Technologist please do not apply. Country Manager / Technical Sales Manager ...Show more

Last updated: 30+ days ago

Service Monitoring Engineer

Renmoney • Lagos, LA, NG

Quick Apply

The Information Technology function is responsible for ensuring the availability, performance, and reliability of business-critical IT services. We support core banking systems, digital channels, an...Show more

Last updated: 6 days ago

Service Key Account Manager

KHS Machines Nigeria Limited • Lagos, Nigeria

Quick Apply

Are you a strategic communicator with a passion for building long-term customer relationships and a strong understanding of industry-specific solutions? We are seeking a dynamic Service Key Account...Show more

Last updated: 17 days ago

Service Manager

Marbleclear limited • Lagos, Lagos, NG

Our client, a reputable leader in the consumer electronics and home appliances industry, is seeking a Service Manager to oversee the operations of its service team. Business Administration or a rela...Show more

Last updated: 30+ days ago • Promoted

Technical Sales Manager

VURIN GROUP • Lagos, LA, ng

Quick Apply

Business Development & Sales Leadership.Lead the identification, development, and conversion of new business opportunities across the oil and gas value chain. Develop and execute sales and busin...Show more

Last updated: 3 days ago

PRODUCT MANAGER

Sproxil • Lagos, LA, ng

Quick Apply

Sproxil is seeking a highly capable Product Manager to support and scale a growing portfolio of digital products.This role is designed for a self-directed product manager who can independently driv...Show more

Last updated: 5 days ago

Technical Procurement Hunter!!!

RM Staffing B.V. • Lagos, LA, NG

Reboot Monkey is a leading provider of comprehensive data center management solutions, offering services such as managed colocation, smart hands, and rack and stack solutions.We ensure fast deploym...Show more

Last updated: 30+ days ago

TECHNICAL PROJECT MANAGER (with Business Analysis chops) - Remote (Contractor)

Shae Group • Lagos, LA, NG

Quick Apply

Deliver AI-first projects end-to-end — senior TPM / BA wanted.Title : TECHNICAL PROJECT MANAGER (with Business Analysis chops) — Remote (Contractor). Location : Remote - Preference Philippines, Vietnam,...Show more

Last updated: 30+ days ago