Exective Chief of StaffCredPal • Lagos, Nigeria
Exective Chief of Staff
CredPal • Lagos, Nigeria
5 days ago
Job descriptionResponsible for translating strategy into execution, enforcing performance standards, and driving speed, efficiency, and accountability across all departments. This role anchors the COO's office and serves as a high-leverage execution engine ensuring CredPal's priorities across credit, payments, and investments are delivered with discipline, clarity, and measurable impact. Cascade company OKRs into departmental and individual execution plans with clear ownership and timelines. Translate executive priorities into actionable roadmaps, milestones, and delivery commitments. Lead cross-functional strategic initiatives including market expansion, product launches, restructuring, and operating model optimization. Identify execution bottlenecks across teams, systems, and processes and drive rapid resolution. Drive alignment across Product, Engineering, Risk, Growth, Finance, and Operations. Own executive performance dashboards, KPI tracking, and reporting cadence. Lead structured performance reviews in partnership with HR and leadership. Flag underperformance early and enforce corrective action plans. Conduct operational audits across sales funnels, onboarding workflows, delivery performance, and unit economics. Ensure all teams operate against measurable outcomes, not activity metrics. Own operating cadence including Weekly Business Reviews, Monthly Management Meetings, leadership stand-ups, and quarterly planning cycles. Standardize workflows, documentation, operating playbooks, and SOPs across the organization. Partner with Finance to monitor spend efficiency, ROI, budget discipline, and operational leverage. Strengthen internal execution processes and delivery discipline across departments. Act as a strategic and operational partner to the COO, supporting decision-making, prioritization, and follow-through. Prepare executive briefs, dashboards, decision memos, and leadership updates. Attend meetings on behalf of the COO when required, synthesize outcomes, and drive execution of next steps. Track execution of company-wide initiatives, surface risks early, and remove delivery blockers. Lead high-impact special projects requiring executive oversight and cross-functional coordination. Drive strong operating rhythms and execution accountability across leadership teams. Foster a culture of ownership, speed, discipline, transparency, and delivery excellence. Ensure strategic initiatives translate into operational results across all business lines. Minimum 7 10+ years in Operations Leadership, Chief of Staff, Management Consulting, Strategy & Operations, or high-growth technology environments. Prior experience working directly with founders, CEOs / COOs, or executive leadership teams. Fintech, financial services, or regulated industry experience is a strong advantage. Strong analytical capability with advanced Excel / Sheets proficiency. Experience building dashboards using Tableau, Power BI, Looker, or similar tools. SQL proficiency preferred. Proven track record leading complex, multi-team initiatives with measurable outcomes. Strong project management discipline; Agile / Lean / Six Sigma familiarity preferred. Ability to move seamlessly from strategy to hands-on execution. Strong enforcement mindset balanced with high emotional intelligence. Ability to hold senior leaders accountable without formal authority. Excellent stakeholder management and executive communication skills. Strong understanding of P&L, unit economics, operating leverage, and growth drivers. Comfort operating in fast-paced, ambiguous, and regulated environments. High ownership, discretion, and judgment. Preferably Male.
Job title : Exective Chief of Staff
Job Location : Lagos
Deadline : March 01, 2026
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Purpose Statement
Responsibilities
Strategy Execution & Alignment
Performance Management & Accountability
Operational Discipline & Excellence
COO Enablement & Executive Operations
Cross-Functional Delivery & Culture
Requirements
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Exective Chief of Staff • Lagos, Nigeria
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