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Telesales Agent

Telesales Agent

uLesson Education LimitedNigeria, NG
30+ days ago
Job description

Job Summary

We’re looking for Telesales Agents to join our sales team! They’ll convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for closing deals.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description / Requirements

Responsibilities :

  • Source new sales opportunities through lead follow-up and outbound calls.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information via messaging platforms.
  • Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.

    • Requirements :

  • Minimum academic qualification of B.A. / B.Sc. degree or its equivalent from a reputable university.
  • Minimum of 2 years of experience in a similar role.
  • Previous experience in an outbound call center or a related sales position is preferred.
  • Proficiency in Microsoft Office and CRM software.
  • Excellent verbal and written communication skills.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Strong phone presence and experience dialing dozens of calls per day.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to achieve targets.

    • Location : Ghana

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    Agent • Nigeria, NG