Job title : Customer Service Officer
Job Location : Lagos
Deadline : November 08, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
- Career Advice
Job Description
We need a Customer Service Officer to support our online and offline customer service :Manage social media posting schedules for Facebook, Twitter, Instagram, LinkedIn and Twitter.Create engaging and appropriate video content.Escalate and resolve customer complaints professionally.Keep records of customer interactions, process customer accounts, and file documents.Skills We're Looking For
Familiarity with CRM systems and practicesCustomer orientation and ability to respond to different types of charactersExcellent communication and presentation skills.Minimum of ONDBonus : Proximity to Ikeja is an added advantage.