Lead, People Business Partnership (PBP)

The Lead, People Business Partnership acts as a strategic connector between enterprise people strategy and business execution.

This role partners with senior business leaders to design and implement people initiatives that strengthen performance, engagement, and organizational capability.

Working closely with COEs and the broader People leadership team, the Lead ensures that workforce plans, leadership effectiveness, and change programs are delivered with consistency, insight, and measurable business impact.

Key Responsibilities

• Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.
• Manage day-to-day employee lifecycle matters in partnership with People Operations and Employee Relations.
• Coach line managers on performance management, feedback, and team engagement.
• Analyze people metrics (attrition, engagement, performance) to identify local trends and propose solutions.
• Support organizational design, workforce planning, and change initiatives.
• Collaborate with COEs (Talent Management, Total Rewards, Learning, ER) to deliver enterprise programs into business units.
• Act as a culture champion, driving inclusion and accountability through daily interactions.

Qualifications

• 57 years HR experience, including 3+ years in HRBP or advisory role.
• Proven capability managing multiple business units or teams.
• Sound understanding of HR processes and labor regulations.
• Analytical mindset with ability to interpret data trends.

Preferred Qualifications

• Experience in fintech, banking, or digital environments.
• Exposure to organization-wide HR transformation or scaling initiatives.

About You

• You're a strategic operator who balances business acumen with people insight.
• You see patterns in data, behaviors, and structure and use them to shape decisions that build capability and performance at scale.
• You're confident in influencing senior leaders, framing complex people issues in business terms, and driving clarity where ambiguity exists.
• You're a coach and connector developing PBPs to think critically, partner strategically, and deliver with empathy and precision.
• You collaborate fluidly across COEs, ensuring that enterprise initiatives translate into meaningful impact on the ground.
• You're known for your sound judgment, calm under pressure, and ability to hold leaders accountable while strengthening trust.
• Above all, you elevate the people function turning strategy into measurable outcomes that advance both culture and commercial success.